Duties:
- Conducts housing search in and outside of York Region for newcomer individuals and families.
- Conducts intake and needs assessments and provides case management services
- If needed escorts clients to housing appointments and advocates on their behalf.
- Secures appropriate and affordable housing for clients.
- Advocates on behalf of clients in negotiating and finalizing housing leases.
- Recruits housing providers and maintains a housing data bank/registry of housing providers.
- Provides crisis support and intervention as required.
- Mentoring volunteers to assist with housing search and escorting of clients.
- Conducts housing orientation sessions to ensure that client understands rights and responsibilities of tenants and landlords.
- Liaises and consults with other professionals and organizations.
- Provides information and referrals to community & social service agencies for additional support.
- Keep administrative records of services and activities, prepare necessary reports and input data using COSTI and HIFIS databases.
- Perform other duties as required.
Qualifications:
- Social Service Worker Diploma or equivalent with relevant practicum experience.
- Minimum of one (1) year full time experience providing housing services to refugee claimants and newcomers.
- Demonstrated experience providing services to families, refugee claimants, and newcomers.
- The ability to speak a second language is an asset. Preference will be given to those who speak Yoruba and Igbo.
- Minimum 9 months case management experience
- Experience working with landlords and demonstrated knowledge of various supportive housing programs
- Knowledge of specific issues facing people fleeing war
- Knowledge of settlement and housing related services and resources, with an emphasis on the services and resources that exist within York Region and the Greater Toronto Area.
- Strong skills in landlord recruitment and mediation, and client advocacy. Knowledge of Internet, Email and Windows software e.g. Microsoft Office Suite.
- Demonstrated experience in data-entry, documentation and reporting.
- Excellent communication, organization and coordination skills.
- Possession of a valid First Aid/CPR training certificate is required.
- Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within the last 6 months.
- Must be able to travel within the GTA to multiple locations using public transportation. Access to a vehicle is considered an asset.
- Must be fully vaccinated or be exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption.
Location:
Highway 7 and 404 (Markham)
Duration of Position:
August 12, to December 31, 2025 (funding confirmed to December 31, 2025)
Starting Salary Range:
$55, 141 to $57, 809 per annum + benefits
Posting Date:
2025-07-28
Closing Date:
2025-08-11
Notes:
Qualified candidates are invited to submit their resumes and cover letters as one file quoting reference #109-25 to the below link: https://creg.costi.ca/ui/hr/resume.aspx?refno=109-25&site=costi
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