We are an authentic Irish pub in the heart of Port Moody with a community mindset, welcoming a guest base of locals and newcomers alike. We pride ourselves on serving up quality, locally sourced meals from local vendors and are proud to pour an extensive array of craft beers from Port Moody’s very own Brewer‘s Row, B.C. and beyond.
Job Overview
We are seeking a friendly and organized Host/Hostess to join our team in providing exceptional guest experiences at our pub. The ideal candidate will be the first point of contact for guests, responsible for welcoming them, managing reservations, and ensuring a smooth dining experience. This role requires excellent communication skills and a passion for customer service in a fast-paced environment.
Duties
- Greet and welcome guests as they arrive, ensuring a warm and inviting atmosphere.
- Manage the seating chart and coordinate reservations to optimize table turnover.
- Assist guests with any inquiries regarding the menu or restaurant services.
- Maintain cleanliness and organization of the host/host station and dining area.
- Communicate effectively with servers and kitchen staff to ensure timely service.
- Handle phone calls with professionalism, including taking reservations and answering questions about the restaurant.
- Provide exceptional guest services by addressing any concerns or special requests promptly.
Skills
- Strong customer service skills with a focus on hospitality.
- Excellent communication abilities to interact effectively with guests and team members.
- Familiarity with POS systems is preferred but not required; training will be provided.
- Previous experience in food service or restaurant settings is a plus.
- Ability to multitask in a busy environment while maintaining attention to detail.
- Knowledge of phone etiquette to handle calls professionally and courteously.
If you want the opportunity to join our team, make great money and even better friends, look no further. We look forward to welcoming you to our team. See you at the Well!
Job Types: Full-time, Part-time
Pay: From $17.85 per hour
Expected hours: 20 – 30 per week
Benefits:
- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount
Work Location: In person
