Position: Host, Bar Oso
Reports to: Restaurant Director
Status: Full-time and Part-time
“Oso” meaning “bear” in Spanish, an homage to Whistler’s wildlife – is open daily and offers a profusion of Spanish-influenced small plates, tapas, and house-made charcuterie. The long, convivial bar is the ultimate place to meet for hand-crafted cocktails and inspired wines.
JOB SUMMARY:
Our Hosts have a genuine passion for hospitality and are an integral part of our restaurant; being an ambassador to our standards and culture. By consistently providing a warm welcome and great service, the Host provides a first and last impression to our guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(Other duties may be assigned as required)
- Greet and seat guests
- Monitor a waiting list
- Manage a floor chart with available tables
- Communicate with guests who are waiting
- Answer the phone and fill to-go orders
- Anticipates customers needs, providing direct assistance where possible
- Support service staff where needed
REQUIRED EXPERIENCE AND QUALIFICATIONS:
- Previous experience working in a guest facing role
- Excellent communication skills
- Positive and enthusiastic attitude
- Professional presentation
- Excellent interpersonal and customer service skills
- Well organized with the ability to plan ahead and deal with high volume
- Proactive self-starter who thrives in a fast pace environment
- Work well within a team environment
- Ability to be on your feet for long periods of time
- Flexibility to work evenings, weekends, and holidays
This position will remain open until filled.
