At Combine Cafe & Bar, we've crafted a unique dining experience with made-to-order cafe and lunch offerings during the day, shareable international-inspired plates in the evening, and a curated wine and cocktail program.
But Combine Cafe & Bar is more than just a place to dine; it's a celebration of our local community's rich history, creativity, and culture. We've designed our space to embrace the local landscape, and our well-curated menu reflects the diversity and vibrancy of Surrey City Centre.
Why Join Our Team?
Combine offers team members a positive and inclusive team environment, a variety of benefits, including competitive wages and tips, health benefits, meal discounts, Employee and Family Assistance Program, work/life balance and the ability to advance your career through training and development opportunities! As part of Century Group, career growth opportunities are available within other hospitality areas and expand across our diverse group of companies. Apply now to be part of our great workplace culture and discover your next career move!
Role Summary
Combine Cafe & Bar Host will report directly to the Restaurant Manager. The Host is responsible for giving guests an experience that is memorable and unique from the moment the guest arrives. The Host provides the guest with a greeting that will leave a first impression that is warm, friendly and prompt. Seating guests comfortably as soon as possible, promoting menu or bar items and/or specials. This role will assist servers and help to maintain a clean, attractive environment for guests. As part of Combine Cafe & Bar the Host will contribute to the positive and enthusiastic team environment who work together as a cohesive team with a focus of excellence in all that we do.
Key Accountabilities
Presents themselves professionally, e.g. clean clothes, well groomed.
Ensures guests are greeted warmly and promptly on arrival, thanks departing guests.
Seats guests as comfortably and as soon as possible.
Promotes specials with enthusiasm and confidence.
Maximizes seating capacity and efficiency.
Busses tables and assists servers.
Professionally handles phone calls, including take out if applicable.
Where required, follows approved cash handling procedures.
Maintains cleanliness and safety standards in reception and other areas, keeps lobby area guests ready.
As needed, other duties designated by the management team.
Performs other duties as assigned and directed by Restaurant or Cafe Manager.
Education and Experience
High School Diploma
Level 1 Foodsafe
Serving it Right
Previous experience in high volume restaurants will be considered an asset.
Skills and Abilities
Well groomed, smiles readily, good eye contact, friendly and polite, creates a great first impression.
Able to communicate well with a wide variety of people, adapts tone, builds rapport.
Outgoing and confident, comfortable promoting items and services
Ability to multi-task in a fast-paced environment.
Team player, works productively with others
Must be able to work with minimal supervision and have a strong initiative.
You must be able to perform efficiently during high volume peak periods.
Must be able to work a flexible schedule including opening, closing, weekends and holidays.
Strong customer service skills – able to exceed guest expectations.
CCB1
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