Location: North Vancouver
Department: Mountain Operations
Reports to: Manager, Duty
Role Status: Full Time – Seasonal – Hourly
ABOUT US
As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive atmosphere where service excellence is top priority are encourages to apply.
SCOPE OF THE JOB
As a Winter Transport, you are responsible for assisting all departments with daily transport needs and special events. Under direct supervision from the Mountain Crew Supervisor and Mountain Operations Duty Manager, the Winter Transport assist the mechanics with vehicle maintenance, transport employees, guest contractors and injured guests, manually load and unload vehicles, perform garbage duties, set up ski racks, assist with snow shovelling and removal, as well as some guest related duties.
KEY RESPONSIBILITIES
- Providing guest services to all visitors
- Attending mandatory on-the-job training to learn how to operate vehicles at Grouse Mountain Resort
- After sign-off by vehicle trainers, operating vehicles including snow transport machine
- Performing operational equipment checks
- Assisting mechanics with maintenance of the vehicles
- Transporting employees, guests, contractors, workers and injured guests with Ski Patrol
- Performing physical tasks to transport or store materials or merchandise
- Manually loading and unloading transport vehicle (in winter, snow machine and in summer, trucks) or off-road vehicles
- Unpacking, shelving and placing items in proper storage location
- Transporting goods by hand, snow transport machine, or snow mobile
- Keeping Lunch Room supplies such as: cleaning, and equipment stocked at all times
- Emptying garbage bins located on mountain top; replacing bags and transporting garbage to chalet loading dock
- Setting up ski racks every morning in the winter and taking them to storage
- Shovelling snow to clear ice surface; shape stairs out of snow
- Other duties as required
This position reports directly to the Mountain Crew Supervisor and Mountain Operations Duty Manager, with no direct supervisory responsibilities.
QUALIFICATIONS, KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
- Minimum two years’ work experience, preferably operating vehicles
- Knowledge of Grouse Mountain terrain an asset
- First Aid training an asset
- Valid driver’s license (Class 5)
- Possess excellent guest service skills
- Ability to lift up to 40 lbs.
- Ability to prioritise tasks and manage time effectively
- Mechanically inclined
- Winter Transport perform most of their duties outdoors and may work in all different kinds of weather conditions.
- Hours of operation are weather dependent. Due to the nature of the business, this position requires flexibility in terms of your work schedule. A variety of work schedules may include rotation of shifts, day/evening shifts, and weekends and statutory holidays.
- Shifts require standing for long periods of time, lifting, twisting, shovelling, and other forms of manual tasks.
- Starting at $19.12/hour – $22.37/hour
- Free Seasonal Access Pass
- Discounts at the resort’s restaurants, retail, and rental outlets
- Referral Bonus Program
- Public Transit subsidies
- Free or discounted lift tickets at many other resorts (winter/summer)
- Access to free Employee and Family Assistance Program
- Excellent training and professional development
- Northland Properties friends and family discounts program including hotels, restaurants, and recreation.
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
- RRSP matching plan after 1 year of service
- Free access passes for dependents
The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
EQUAL OPPORTUNITY EMPLOYER
Northland Properties is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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