Job Title: Transport (Winter 2025/26)
Location: North Vancouver
Department: Mountain Operations
Reports to: Duty Managers, Mountain Operations
Role Status: Full Time / Seasonal / Hourly
ABOUT US
As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority are encouraged to apply.
JOB SUMMARY
As a Winter Transporter, you are responsible for assisting all departments with daily transport needs and special events. Under direct supervision from the Mountain Crew Supervisor and Mountain Operations Duty Manager, the Winter Transport assists the mechanics with vehicle maintenance, transports employees, guest contracts and injured guests, manually loads and unloads vehicles, performs garbage duties, sets up ski racks, assists with snow shovelling and removal, as well as some guest related duties.
ESSENTIAL JOB FUNCTIONS
- Providing exceptional guest service to all visitors
- Attending mandatory on-the-job training to learn how to operate vehicles at Grouse Mountain Resort
- After sign-off by vehicle trainers, operates vehicles including on-snow transport machine
- Performing operational equipment checks
- Assisting mechanics with the maintenance of vehicles
- Transporting employees, guests, contractors, workers and injured guests with Ski Patrol
- Performing physical tasks to transport or store materials or merchandise
- Manually loading and unloading transport vehicle or off-road vehicles
- Unpacking, shelving and placing items in proper storage location
- Transporting goods by hand, snow transport machine, or snowmobile
- Ensuring lunch/break room stocked and clean at all times
- Emptying garbage bins located on mountain top, replacing bags and transporting garbage to chalet loading dock
- Setting up ski racks every morning and ensuring stored away safely at end of day
- Shovelling snow, clearing ice, shaping stairs out of snow
- Other duties as required
This position reports directly to the Mountain Crew Supervisor and Mountain Operations Duty Manager, with no direct supervisory responsibilities given.
REQUIRED QUALIFICATIONS AND ABILITIES
- Minimum 2 years previous work experience, preferably operating vehicles
- Knowledge of Grouse Mountain terrain an asset
- First Aid training an asset
- Valid drivers license (Class 5)
- Possess excellent guest service skills
- Ability to lift up to 40 lbs
- Ability to prioritise tasks and manage time effectively
- Mechanically inclined
Winter Transport performs most of their duties outdoors and may work in all different kinds of weather conditions. Hours of Operation are weather dependant. Due to the nature of the business, this position requires flexibility in terms of your work schedule. A variety of work schedules may include a variety of start times, including shifts on weekends and statutory holidays. Shifts require standing for long periods of time, lifting, twisting, and other forms of manual tasks.
COMPENSATION AND BENEFITS
$19.12 to $22.37/hour
All positions are eligible for the following benefits and perks:
- Free Seasonal Access Pass
- Discounts at the resort’s restaurants, retail, and rental outlets
- Referral Bonus Program
- Public Transit subsidies
- Free or discounted lift tickets at many other resorts (winter/summer)
- Access to free Employee and Family Assistance Program
- Excellent training and professional development
- Northland Properties friends and family discounts program including hotels, restaurants and recreation
- Health Insurance, Medical Insurance, Dental Insurance and Vision Insurance plans
- RRSP matching after 6 months of service
- Free access pass for dependants
The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
EQUAL OPPORTUNITY EMPLOYER
Northland Properties is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.
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