AT NDI, THE WORK YOU DO HERE MAKES A DIFFERENCE.
Every day, we help shape the future of healthcare. We design and build 3D tracking systems that equip medical devices with advanced spatial navigation technology, delivering greater accuracy, performance, and confidence in procedures where precision is critical. Since 1981, we’ve partnered with leading OEMs and research institutes to push the boundaries of surgical navigation. Our optical and electromagnetic technologies are trusted in procedures ranging from orthopaedics and spine surgery to cardiac interventions and radiation therapy.
Whether you're designing systems, supporting customers, or enabling the teams behind them, your work matters. It brings clarity to healthcare and helps improve outcomes for patients around the world.
THE IMPACT YOU’LL MAKE:
We are seeking an experienced Global Director, Project Management Office (PMO) to lead our enterprise project and program operations in a regulated industry environment across North America and Europe. Reporting to the President, this senior leadership role will drive the successful execution of mission-critical programs across R&D, Regulatory Affairs, IT, and Commercial functions—while ensuring strict compliance with applicable regulatory standards (e.g., FDA CFR 21, MDR, ISO).
The ideal candidate is a strong leader with deep expertise in project portfolio management, regulatory compliance, and cross-functional collaboration. You will be a trusted partner to senior executives and a mentor to a growing PMO team, while fostering a culture of delivery excellence and operational rigor.
HOW YOU’LL CONTRIBUTE:
- Define and lead the enterprise PMO strategy, structure, and governance framework.
- Oversee the full lifecycle of strategic programs including product development, sustaining and infrastructure.
- Define and/or maintain project and program management methods.
- Establish a results-driven reporting process for tracking performance, progress, and outcomes. Deliver clear, actionable insights through dashboards to support timely decision-making and continuous improvement.
- Ensure all project delivery meets regulatory and quality standards (21 CFR Part 11, MDR, ISO 13485) and internal quality processes.
- Lead enterprise portfolio management and partner with business leaders to prioritize and allocate resources effectively.
- Provide accurate, timely reporting on project health, risk, and value delivery to executive leadership.
- Collaborate with Quality, Regulatory Affairs, R&D and Commercial stakeholders to drive alignment and ensure compliance.
- Build and develop a global high-performing team of project and program managers.
- Champion best practices, process improvements, and the adoption of modern project management methodologies.
EDUCATION AND PROFESSIONAL QUALIFICATIONS:
- Bachelor’s degree in Life Sciences, Engineering, Business, or related field (Masters or MBA preferred).
- 10+ years of project/program leadership experience, including 5+ years in a regulated industry, such as biotech, pharma, MedTech, or healthcare.
- Demonstrated success managing cross-functional programs and teams in R&D, Clinical and/or Regulatory domains.
- Proven global senior leadership, communication, and stakeholder engagement skills.
- Proven track record of change management focused on building strong interdepartmental relationships and influencing people’s engagement and expectations.
- Experience managing governance in international matrixed organizations with complex regulatory requirements.
ADDITIONAL STRENGTHS:
- Strong proficiency in understanding complex technical challenges.
- Strong knowledge of project/portfolio management tools.
- Ability to make and recommend data-driven decisions and leverage project management, workflow, and analytics tools to create a data-driven culture.
- Strong knowledge of project management frameworks (PMP, IPMA, PgMP, or PMI-ACP) are an asset. Additional certifications (e.g., Lean Six Sigma, SAFe, RAC) are a plus.
THE BENEFITS OF JOINING OUR TEAM
- Competitive pay with a 4% RRSP match to help you plan for the future.
- A comprehensive benefits package that supports your health and well-being.
- Company-wide bonus program and regular salary reviews.
- Employee Stock Purchase Plan offering discounted company shares to help you invest in and benefit from our growth.
- A 37.5-hour work week with a hybrid work model available where responsibilities allow.
- Three weeks of vacation start, plus a paid holiday shutdown in December to recharge before the New Year!
- A calendar full of employee social events and engagement activities to keep us connected.
- Professional and personal development support designed to foster your continuous growth and career advancement.
- Work where your contributions are valued — as a multi-year winner of Waterloo Region’s Top Employers and the 2025 Chamber of Commerce Business of the Year, we’re recognized for putting people first and fostering a culture of collaboration and excellence.
- Part of a growing global company with offices in Waterloo, Vermont, Germany, and Hong Kong.
- Conveniently located near GRT and ION transit stops, with free on-site parking available.
If you’re looking to join a collaborative and curious team—guided by integrity, bold thinking, and a commitment to doing things right—this could be the team for you. We believe in supporting one another and working together to find creative solutions. You’ll be surrounded by people who are passionate about what they do and driven by work that truly makes a difference.
If this sounds like the right fit for you, we invite you to apply online and introduce yourself.
We thank all candidates for their interest in joining NDI; however, only candidates invited for an interview will be contacted. Agency calls will not be accepted. For more information about NDI and this position, please visit our website: www.ndigital.com.
