Ready for a Challenge?
Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
Reporting to the Senior Vice President of Strategic Development, the General Manager will be responsible for the development, execution, and success of some exciting initiatives at Skip . The successful candidate will work cross-functionally with a core ‘city squad’ of individual SMEs across all departments in the organization. As the lead of this squad, the GM will be responsible for setting the weekly, monthly, and quarterly objectives for the squad, help lead them from ideation to execution, and ultimately be responsible for championing and leveraging the squad to drive fast, meaningful tests from incubation through to scale to realize results.
The ideal candidate is naturally curious, entrepreneurial, loves to analyze data and will think critically to make the right decisions quickly while working in a cross-functional environment. They are not afraid of failure, but see it as an opportunity to learn and adapt, seeking opportunities to test hypotheses in an effort to figure out quickly what works and what doesn’t. This individual has a growth mindset and an insatiable appetite for winning.
What’s On Your Plate:
Local Strategic Development: Develop and own the strategic vision for your region / city
Operational Execution: Execute the strategies with solutions that are specific, granular and where appropriate scalable and repeatable. Embrace continuous improvement to create micro improvements across the city
Performance Metrics: Track and analyze key performance indicators (KPIs) and SLA's specific to the city while measuring the success of initiatives and identify areas for improvement
City partner supply: Ensure we have the best supply in a city, track competitor supply, manage a local pipeline and identify and prevent any high risk churn
Local Engagement: Ensure local marketing is targeted to the needs and preferences of the city's residents
Service: Ensure our SLA’s with customers are met in a timely and accurate manner
Experimentation: Run tests, scale insights, and navigate multiple paths forward in building a business within a competitive market
Recipe For Success:
A minimum of 8-10 years of experience, including P&L ownership and team leadership (direct or indirect)
Experience in developing and executing strategic programs, managing the lifecycle from ideation through to execution
A strategic and critical thinker with a broad perspective, capable of understanding and integrating complex issues within the wider organizational and market context.
A relationship-first approach, with a proven ability to build and maintain strong, productive relationships across all levels of an organization.
Experience working in a matrixed, cross functional organization
Exceptional communication skills, with the ability to distill complex ideas into clear, compelling narratives, facilitating decision-making and strategic alignment
Why work at Skip?
Skip is the kind of workplace that garnered a “Top Places to Work in Manitoba” and it was no small coincidence. We set out to make this a place our employees are proud to tell their Mothers, Fathers, friends and anyone who will listen that they work here. Skip team members feel pride knowing their input and uniqueness are not only embraced but make an impact on a major Canadian company and its satisfied customers. As the company grows, so do you — you meet and surpass new challenges every day. That’s just a small taste of what it’s like to work at one of Canada’s leading tech companies. If you’re hungry for opportunity, growth, and something meaningful in a dynamic, fun and challenging environment, we’d love to hear from you.
SkipTheDishes is proud to be an Equal Opportunity employer. We are committed to fostering a diverse and inclusive environment where all employees feel they truly belong and where everyone is included, seen, heard and respected.
In keeping with our values, all applicants will receive consideration for employment regardless of: gender identity or expression, sexual orientation, race, ancestry, national origin, religion, age, marital/domestic partner status, (dis)ability, neurodivergence, or any other characteristic protected by law. Should you require any accommodations throughout the hiring process, we encourage you to reach out to your talent acquisition specialist.
Note: All employees will be asked to sign a Consent for Disclosure of Personal Information in order to complete a background check. Job offers will be conditional upon results that the Company determines to be satisfactory.
