Position: Front of House Duty Manager
Location: Chocho All You Can Eat – Burnaby
Employment Type: Full-time
About Us:
At Chocho All You Can Eat Hot Pot Restaurant, we pride ourselves on offering a dynamic dining experience with an extensive selection of fresh and flavorful dishes. As one of Burnaby’s favorite dining destinations, we are looking for a skilled and enthusiastic Duty Manager to lead our team and deliver outstanding service to our guests.
Responsibilities:
- Oversee daily operations to ensure exceptional service and smooth workflows.
- Supervise, train, and mentor front-of-house staff.
- Address and resolve guest inquiries and complaints in a professional manner.
- Ensure health, safety, and cleanliness standards are consistently maintained.
- Manage inventory, monitor stock levels, and coordinate with suppliers as needed.
- Manage staff schedules to optimize labor costs and coverage.
- Collaborate with the management team to implement promotions and improve processes.
- Provide hands-on leadership during peak hours to ensure customer satisfaction.
Requirements:
- Proven experience in a managerial or supervisory role in the restaurant industry.
- Strong problem-solving and organizational skills.
- Excellent communication and interpersonal abilities.
- Ability to work in a fast-paced, high-pressure environment.
- Familiarity with all-you-can-eat dining concepts is an asset.
- Flexible availability, including evenings, weekends, and holidays.
- Proficiency in English; additional languages are a bonus.
What We Offer:
- Competitive salary with performance incentives.
- Opportunities for career development and growth.
- A supportive and team-focused work environment.
- Staff meals, employee dine in discount and other perks.
How to Apply:
If you are passionate about the restaurant industry and ready to lead a dynamic team, we’d love to hear from you! Please send your resume and a brief cover letter to [email protected]. Be sure to include “FOH Duty Manager Application – Chocho Burnaby” in the subject line.
Job Type: Full-time
Pay: $17.85 per hour
Additional pay:
- Tips
Benefits:
- Dental care
- Extended health care
- Vision care
Flexible language requirement:
- French not required
Schedule:
- Night shift
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
