Job Summary
We are seeking a dedicated and personable Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. There are full time and part time positions available.
Responsibilities
- Greet and assist clients and visitors in a friendly and professional manner.
- Manage incoming calls, emails, and inquiries, ensuring timely responses.
- Perform clerical duties including filing, data entry, and maintaining organized records.
- Utilize QuickBooks for billing and invoicing as necessary.
- Schedule appointments and manage calendars for staff members.
- Maintain a clean and welcoming front desk area.
- Handle administrative tasks related to medical or dental office operations as needed.
- Ensure confidentiality of patient information in compliance with regulations.
Skills
- Strong customer service skills with the ability to communicate effectively with clients and team members.
- Proficient in clerical tasks including typing, filing, and data entry.
- Experience with QuickBooks is preferred but not required.
- Familiarity with medical or dental office environments is a plus.
- Excellent organizational skills with attention to detail.
- Ability to work independently as well as part of a team in a busy environment.
- Competency in using computerized systems for scheduling and record keeping.
Join us as a Front Desk Agent where your contributions will make a significant impact on our clients' experiences! Please note we do not have any LMIA's at this time.
Job Types: Full-time, Part-time
Pay: From $19.00 per hour
Benefits:
- Company events
- Discounted or free food
- Employee assistance program
- Flexible schedule
- Life insurance
- Vision care
- Wellness program
Experience:
- hotel front desk: 1 year (required)
Work Location: In person
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