Front Desk Administrator

This is a permanent full time position, no summer students.

We are seeking a motivated, hard working, organized front desk administrator to join our team. This is a full-time position with a set schedule and hours at our Timberlea location. Hours of work include mornings, evenings, and Saturdays between 7:00am-10:00pm. This position is fast paced and requires a lot of multitasking and attention to detail. We offer a positive work environment and following your probationary period, an excellent benefits package.

Responsibilities and Duties

Main duties include:

• Greet clients, check them in, and notify practitioner of patient's arrival;
• Provide information by phone and in person of services offered;
• Maintain confidential patient files by obtaining, recording, and updating personal and financial information;
• Schedule appointments using computer software systems, receive and record payment for services, bill insurance companies on behalf of patients;
• Receive and process payments, produce invoices, issue receipts;
• Protect patients' rights by maintaining confidentiality of personal and financial information;
• Entering Data;
• Answering and forwarding telephone calls;
• Accurately recording and relaying information;
• Operate general office equipment such as: computers, printers, scanners, telephone, and fax.

Additional duties include:

• Bringing in and setting up patients for Physical Therapists;
• Operate Physical Therapy equipment such as TENS, Ultrasound, IFC Machine, etc.;
• Creating exercise programs using SimpleSet as requested by the Physical Therapists;
• Laundry, organizing, cleaning beds;
• Cleaning is completed on a weekly basis and involves moving beds, chairs, mopping, sweeping, vacuuming and cleaning clinic equipment.

Qualifications and Skills

Skills required:

• Ability to multitask and work efficiently in a very fast-paced environment;
• Ability to work with little supervision;
• Ability to work alone and as a part of a team;
• Ability to troubleshoot problems with office equipment;
• Strong communication and customer service skills.

Employment requirements:

• Completion of high school;
• Certificate/diploma in the office administration field is considered an asset;
• Previous direct billing to insurance companies is considered a major asset;
• Previous work experience in a medical office is considered an asset;
• Flexibility and availability.

Job Types: Full Time, Permanent

Job Types: Full-time, Permanent

Pay: From $20.00 per hour

Benefits:

• Extended health care

Education:

• Secondary School (required)

Experience:

• administrative assistant: 1 year (preferred)

Work Location: In person