Company Overview
Market Fresh is Guelph’s premier independent gourmet grocer focused on local producers and products. We have been in operation for over 20 years and pride ourselves on offering exceptional customer service and quality food. Our full-service grocery store includes a scratch bakery, butcher shop, deli, commercial kitchen, Gourmet to Go Cafe, full kitchen, garden centre and giftware area. Market Fresh is a celebration of fine food—making us a destination shopping experience for community members and visitors. Our MF in the Community program seeks to raise awareness and funding for local not-for-profit programs and charities aligned to our mission to buy local, be local, support local.
Position Summary
The Front Bakery Assistant Manager plays a key leadership role in ensuring a welcoming, efficient, and high-quality customer experience at our bakery counter. You’ll support the Bakery Manager in overseeing daily operations, leading a front-of-house team, maintaining outstanding product displays, and ensuring that our bakery remains a highlight of the Market Fresh experience.
Job Structure
This is a full-time, hourly position. Work schedule includes weekends and holidays as required. Paid vacation accrual is at 4%. Health insurance plan is included and life insurance benefits are available after 6-months of full-time employment.
Responsibilities
Customer Experience:
- Deliver warm, attentive, and knowledgeable service to every customer.
- Educate guests about our scratch-made bakery items, daily specials, and custom offerings.
- Ensure the bakery counter maintains an inviting, well-organized, and visually stunning appearance.
- Handle customer concerns with professionalism and urgency.
Team Leadership:
- Support training, coaching, and scheduling of front bakery team members.
- Promote a positive, collaborative work environment.
- Step in as lead when the Bakery Manager is off-site or unavailable.
Operations & Merchandising:
- Ensure consistent product rotation and freshness throughout the day.
- Coordinate with bakers and kitchen staff to ensure accurate inventory and stock levels.
- Assist with opening/closing duties.
- Help execute seasonal and promotional displays that showcase our bakery’s craftsmanship.
Food Safety & Compliance:
- Monitor sanitation and safety standards in the front bakery area.
- Ensure all team members follow proper food handling procedures.
- Maintain compliance with local health codes and internal safety policies.
Administrative Support:
- Assist with ordering supplies and managing inventory for the front of house.
- Provide input on product performance, customer trends, and staffing needs.
- Contribute to daily reporting and operational checklists.
Qualifications
- 2 years experience working in a bakery setting.
- 2 years experience working in a supervisory or management role.
- Strong oral and written communication skills.
- Ability to contribute to a team culture in fast paced and changing work environment.
- Passion for food and community.
- Demonstrated organization skills.
Job Types: Full-time, Permanent
Pay: From $19.00 per hour
Benefits:
- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Store discount
- Vision care
Experience:
- Bakery: 2 years (required)
- Leadership: 2 years (required)
Work Location: In person
