ClearVision Technologies is offering employment for a Field Service Technician to join our Field Service team in Toronto. This position will entail installing, repairing, and servicing ClearVision and Valco Melton systems at customer sites. The technician will also advise and train customer personnel in the operation of ClearVision / Valco Melton equipment.
In addition, this position will also assist with providing 24/7 remote support to sites across North America.
Applicants must have aptitude for mechanical (and preferably electrical) systems, some prior experience working with machinery / HMI systems, and will need to work with engineering drawings and electrical and pneumatic schematics.
Please note: Technician will be based out of a home office in the Greater Toronto area, but approximately 80% of time will be spent traveling to and working at external client sites across North America.
Specific Responsibilities:
- Provide service and customer support during field visits or dispatches.
- Carry out all on-site installation, repair, maintenance and test tasks.
- Diagnose errors or technical problems and determine proper solutions.
- Produce timely and detailed service reports.
- Determine customer requirements and make appropriate recommendations/briefings.
- Build positive relationships with customers through high-quality work and positive customer service attitude.
- Work remotely with customers on a 24/7 rotational basis to troubleshoot existing systems via company-provided phone and laptop.
Minimum Qualifications:
- High school diploma or equivalent, OR certification/diploma from relevant trade/vocational school.
- At least 1 year of relevant experience in field service.
- Aptitude for mechanical equipment.
- Working knowledge of electrical and pneumatic control technology.
- Ability to work flexible hours and adapt to changing work schedules.
- Class 5 driving license and fluency in English.
- Ability to lift loads of ~50 pounds.
- Working knowledge of Microsoft programs such as Outlook, Excel, Word, etc.
Preferred Competencies:
- Knowledge of single- and three-phase power connections.
- Ability to navigate/program PLC/CNC equipment.
Job Types: Full-time, Permanent
Pay: $25.00-$28.00 per hour
Expected hours: 40 – 60 per week
Benefits:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Work Location: On the road
