Why you’ll love working here:
high-performance, people-focused culture
our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selves
learning and development initiatives, including workshops, Speaker Series events and access to LinkedIn Learning, that support employees’ career growth
membership in HOOPP’s world class defined benefit pension plan, which can serve as an important part of your retirement security
competitive, 100% company-paid extended health and dental benefits for permanent employees, including coverage supporting our team's diversity and mental health (e.g., gender affirmation, fertility and drug treatment, psychological support benefits of $2,500 per year, parental leave top-up, and a health spending account).
optional post-retirement health and dental benefits subsidized at 50%
yoga classes, meditation workshops, nutritional consultations, and wellness seminars
the opportunity to make a difference and help take care of those who care for us, by providing a financially secure retirement for Ontario healthcare workers
Job Summary:
This entry-level position reports to the Senior Manager, Facilities Operations and Services, and will be responsible for performing daily Facilities and maintenance activities in a state-of-the-art office building, located in downtown Toronto. Key job duties include troubleshooting technical problems and supporting other members of the Corporate Services department in a cross-functional, corporate team environment.
The successful candidate will bring a strong sense of customer focus, a basic understanding of hardware and tools, and be eager to learn new systems and technologies. You will need to bring a strong sense of teamwork and initiative to your daily work and opportunity for continuous development and on-the-job learning will be provided.
NOTE: This position is NOT Hybrid (required to be in office Monday to Friday)
What you will do:
Create and submit building related maintenance service tickets
Meeting Room setups and configurations
Furniture set-up and audio-visual support for corporate events
Furniture installations and repairs, including door and lock repairs
Assist with internal staff moves
Key requests and or replacements for workstations
Whiteboard & artwork installations
Liaise with building management to resolve building related issues and creating Building Service Requests
Occasional after hours (non-business hours) support for various tasks
Back-up coverage for other team members including the Hospitality Services team and Reception, as required
Be a responsive first aider
What you bring:
Solid communication skills (verbal and written) and excellent interpersonal customer service skills
Technical and/or mechanical aptitude, and the desire to learn and grow this skillset further
Strong troubleshooting and problem-solving skills within time-sensitive deadlines
Proven ability to work independently as well as to perform effectively in a team-oriented environment
Ability to quickly establish trusted relationships with multiple stakeholders
Demonstrates a strong work ethic, self-motivated, flexible and adaptable to change
Demonstrated professionalism, decision making and organizational skills
Experience with MS Office applications (Word, Excel, PowerPoint, Outlook)
Experience in office furniture installation and reconfiguration an asset
Previous experience in a similar role and/or working within a corporate Facilities department is a strong asset, but not required
Position requires medium to heavy lifting on occasion
