Employment Counsellor

Job Description:

The Employment Counsellor is responsible for delivering many key components of Integrated Employment Services including, but not limited to, intake and assessment, developing a mutually agreed upon service goals, case management of clients and facilitating workshops on a variety of job search topics, ensuring individual service outcomes and service delivery standards targets are met. The Employment Counsellor is expected to keep up with changes in the field of employment counselling, have current knowledge of Toronto’s job market, trends, employment, apprenticeships, education and training opportunities and resources, and, together with colleagues, develop and maintain innovative services that achieve the highest standards in employment service practices.

Responsibilities:

· Delivering effective employment services to clients in person and via phone and/or video conferencing

· Meeting monthly performance targets based on number of case managed participants set by the Program Manager

· Conducting intake and assessments with potential participants

· Assessing participants employability readiness and identifying employment skills and supports required to be competitively employed

· Collaborate with local employers, community organizations, and training providers to identify job opportunities and resources for clients

· Referring clients to appropriate programs or other community services if suitable

· Developing employment service plans required to meet participants vocational or educational goals

· Providing individual guidance with all aspects of career decision-making, training research, and job search techniques to reach goals of sustainable employment

· Assisting participants to develop resumes and cover letters ensuring they are effective and appropriate representations of the participants’ skills and qualifications

· Supporting participants in conducting job search based on realistic and accurate assessment of qualifications and employer expectations through research of information provided within posting

· Determining the need and suitability for job development services and making referrals

· Working with Job Developer to assist with participants placements and job maintenance

· Liaising with community professionals and employers to create competitive employment opportunities

· Facilitating training, including Better Jobs Ontario, application completion and submission

· Planning and delivering individual and group workshops, internally/externally, on employability skills, local labour market information, apprenticeships, job search and interview skills, and information sessions

· Developing and maintaining accurate and detailed, reports, cases notes and documentation related participants’ files

· Managing individual and team administrative duties: scheduling appointments for participants, completing necessary paperwork, maintaining participant files and filing system

· Attending meetings as required

· Adhering to PTP policies

· Undertaking other assignments as required

Qualifications:

· A post-secondary education in Career and Work Counseling, Adult Education or a related field and/or minimum 3 years directly related work experience

· Strong knowledge of labour market trends, employment counselling / facilitation and presentation techniques to facilitate adult learning

· A strong desire to work with people who face multiple barriers to employment

· Solid interpersonal and communication skills

· Computer skills: MS Office, the Internet; OPS BPS

· Strong administrative skills, detail-oriented, and well-organized

Job Type: Full-time

Pay: $57,000.00-$61,000.00 per year

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Work Location: In person