About Basecamp
Basecamp Property Management Ltd is a rapidly growing boutique chain of hotels and real estate developments based in Canmore, Banff, Lake Louise, Kananaskis, Revelstoke, Golden, and with many more on the way. We are a young and energetic team driven by our values and providing our guests with an exceptional experience in a home away from home. We are continuously expanding to better serve the resort communities of the Rocky Mountains.
Why Work for Us?
- Be part of Canada’s fastest-growing hospitality brand.
- Enjoy a comprehensive health benefits plan to support your well-being.
- Take advantage of exclusive employee discounts at all Basecamp properties, plus Family & Friends rates.
- Receive competitive wages that reflect your experience and contributions.
- Grow your career with real opportunities for advancement in our expanding company.
- Work in a welcoming and supportive team environment.
- We believe in working hard, having fun, and celebrating our successes together!
We’re looking for a proactive and organized Employee Housing Coordinator to overseeing coordination, and daily operations of all employee housing across Basecamp properties. This includes daily operations, move-in coordination, lease administration, utility setup, and supporting employee with housing-related needs. The Employee Housing Coordinator plays a key role in maintaining well-organized, livable spaces that contribute to employee satisfaction and smooth operational execution.
Salary: $50,000 - $55,000 yearly
Shifts: Full-time, Permanent
Location: Canmore
Key Responsibilities:
1. Housing Coordination
- Serve as the main point of contact for all employee housing needs, questions, and concerns.
- Oversee daily and long-term operations of housing in all regions.
- Coordinate room and unit assignments based on staffing needs and availability.
- Support employee move-ins and move-outs, including in-person assistance in Canmore.
- Maintain and communicate clear housing expectations and guidelines to residents.
- Manage access to units including key control and digital locks.
- Track and manage all employee housing leases, renewal dates, terms, and related documentation.
- Maintain an accurate inventory of company-owned properties and their usage.
- Liaise with landlords and property owners regarding lease updates, renewals, and terminations.
- Report on housing capacity, vacancies, and future needs to People & Culture and Operations.
- Assist in identifying and evaluating new employee housing opportunities as business needs grow, including short- and long-term rental options or potential purchases.
- Conduct research on industry trends, housing standards, and what other employers are offering to ensure Basecamp remains competitive and attractive to employees.
- Set up and manage all utilities (electricity, internet, gas, water, waste services) for employee housing.
- Ensure smooth transitions of accounts during move-ins, move-outs, or new property onboarding.
- Maintain a central log of account numbers, provider contacts, and billing cycles.
- Coordinate with Finance to ensure payments are made on time and billing issues are addressed promptly.
- Conduct regular property inspections to ensure cleanliness, safety, and functionality.
- Coordinate maintenance and cleaning services for repairs, upgrades, or turnover.
- Manage inventory and supply needs (e.g., bedding, cookware, cleaning supplies).
- Track and respond to maintenance requests from residents or site managers.
- Calculate rent deductions for each employee based on their housing type and duration of stay, and provide accurate deduction details to the Payroll team.
- Maintain up-to-date records of rental rates, deposits, and employee payroll deductions.
- Work with Payroll to ensure accurate and timely processing of housing deductions.
- Ensure consistent application of employee housing policies and rent structures.
- Assist Operations teams in planning housing needs for seasonal employees or new hires.
- Coordinate unit turnover timelines with operational schedules.
- Participate in onboarding and offboarding processes as they relate to housing.
- Support setup and logistics for new housing as business needs grow.
- Create, refine, and implement housing-related processes and systems to ensure consistency, efficiency, and compliance across all locations.
- Ensure that all housing practices, policies, and documents are compliant with provincial tenancy laws and regulations in Alberta and British Columbia.
- Experience in property management, HR coordination, hospitality, or operational support.
- Highly organized with strong attention to detail and follow-through.
- Excellent communication and interpersonal skills.
- Comfortable balancing administrative tasks with on-site responsibilities.
- Knowledge of tenancy regulations in Alberta and BC (or willingness to learn).
- Proficient in Microsoft Office Suite.
- Valid driver’s license and clean driving record.
- Able to lift light household items when needed.
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