Deli Manager

Key Responsibilities

• Oversee daily deli operations including food preparation, service, and merchandising.
• Train, schedule, and supervise deli team members to ensure excellent customer service.
• Actively engage with customers, answer questions, and upsell deli products and specials to boost sales.
• Conduct regular internal audits to ensure food safety, sanitation, and quality standards are met.
• Manage inventory, ordering, and stock rotation to minimize waste and maximize sales.
• Create attractive displays and contribute to deli recipes and menu ideas (sandwiches, salads, hot foods, grab-and-go items).
• Monitor department sales, costs, and margins to achieve targets.
• Handle customer inquiries and resolve issues in a professional manner.

Qualifications

• At least 2 years of deli management or restaurant management experience.
• Strong knowledge of deli recipes, meats, cheeses, and fresh prepared foods.
• Knowledge of food safety standards and health regulations.
• Excellent communication and interpersonal skills with a customer-first attitude.
• Proven ability to upsell products and train staff to do the same.
• Strong organizational and time management skills in a high-volume environment.
• Ability to lead, motivate, and coach staff.
• Flexible availability (including mornings, evenings, weekends, and holidays).
• Positive, hands-on attitude and commitment to customer service.

Compensation & Benefits

• $22.00 – $27.00 per hour, depending on experience.
• Bonus opportunities when the deli department achieves sales targets.
• Paid breaks.
• Staff discounts on groceries.
• Opportunity to grow within a locally owned business.
• Supportive team environment.

How to Apply

If you are passionate about food, leadership, and delivering an excellent customer experience, we’d love to hear from you.

Please apply directly through Indeed with your resume and brief cover letter.

Note to Applicants

We appreciate all applicants for their interest in joining our team. However, due to the high volume of applications we receive, only those candidates who meet the qualifications for the role will be contacted for an interview. Thank you for your understanding

Job Types: Full-time, Permanent

Pay: $23.00-$28.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Company events
• Flexible schedule
• On-site parking
• Paid time off
• Profit sharing
• Store discount

Ability to commute/relocate:

• Duncan, BC V9L 2A1: reliably commute or plan to relocate before starting work (required)

Experience:

• Kitchen Manager: 2 years (required)

Language:

• English (required)

Location:

• Duncan, BC V9L 2A1 (preferred)

Work Location: In person