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Deal Desk Analyst

VertiGIS North America Ltd.
$60,000 - $70,000 a year
Victoria, British Columbia
Full time
2 weeks ago

The Company


At VertiGIS, we build powerful GIS software. Our portfolio of products, solutions, and services enhance the capabilities of leading mapping software, most notably Esri’s ArcGIS. For decades, professionals have relied upon us to overcome complex technical challenges so that they can make a significant impact in the world.


VertiGIS offers meaningful careers that grow with you over time, encourage you to think creatively, and connect you with customers who are making a difference in the world. We are passionate, high-performing individuals that come from a diverse set of educational, cultural, and professional backgrounds. What we all have in common is our drive to do good work, support each other as we grow, and enjoy the beautiful places where we live.


The Position


We are seeking a Deal Desk Analyst to support our fast-growing SaaS sales team. This is a great opportunity for someone early in their career who is detail-oriented, organized, and eager to learn how strategic deals are structured and executed in a modern B2B SaaS environment.


In this role, you'll work closely with Sales, Finance, and Legal to help manage the quote-to-close process, ensure accuracy in pricing and contracts, and contribute to operational efficiency. You’ll gain exposure to sales strategy, contract management, and SaaS business models while building a strong foundation for future growth in Sales Operations.


If this sounds like a fit, we’d love to hear from you!


*We are willing to support a remote employee with preference in Victoria, Vancouver, Calgary, Greater Toronto Area, or Montreal.*


Responsibilities


Deal Structuring & Support

  • Act as a trusted advisor to the sales team for deal strategy, pricing, and contract structuring.
  • Review and approve non-standard terms within defined approval thresholds.
  • Ensure all deals comply with internal approval processes and corporate policies.
  • Act as the main point of contact for deal escalation and resolution.

Process Coordination

  • Work cross-functionally with Sales, Finance, and Legal to move deals through the pipeline.
  • Maintain organized records of deal approvals and supporting documentation.
  • Support end-of-quarter deal reviews and closing activities.
  • Collaborate with Legal, Finance, and Product teams to ensure timely contract reviews and approvals.
  • Ensure deal packages are complete, accurate, and compliant with revenue recognition policies.
  • Manage product listings and update pricing in CRM.

Policy & Governance


  • Maintain pricing, discounting, and commercial term guidelines.
  • Enforce deal desk policies and work with management to update them as the business evolves.

Data, Reporting & Insights


  • Track and report on deal desk metrics including deal cycle time, discount trends, and win/loss data.
  • Provide actionable insights to Sales leadership on deal velocity, pricing effectiveness, and pipeline risks.
  • Support forecasting accuracy through deal validation and CRM hygiene.
  • Prepare and deliver ad-hoc reports to key stakeholders, supporting informed decision-making.

Process Optimization & Governance


  • Identify bottlenecks in the deal process and recommend improvements.
  • Drive automation and process enhancements to increase operational efficiency.
  • Maintain and improve deal desk playbooks, approval matrices, and pricing policies.

Requirements


  • 2 – 5 years of professional experience in sales support, sales operations, finance, or related business roles (internships count!)
  • Exceptional attention to detail, communication skills, and cross-functional collaboration abilities.
  • Excellent analytical, communication, and problem-solving skills.
  • Familiarity with contract review, revenue recognition principles, and compliance is a plus.
  • Familiarity with NetSuite and Microsoft Excel is a plus.
  • Fluency in German an asset.

Our Perks


Team / Career Growth


  • Top-notch colleagues that like and respect one another
  • We listen to peoples' ideas—and act on them
  • A supportive environment with opportunity for training, mentoring, professional development, and advancement
  • Challenging, interesting work
  • Cutting edge technology that improves the world around us
  • We're recognized experts in our field—people around the world seek us out

Benefits


  • Fair and equitable salaries, as well as profit sharing
  • A competitive group benefits program for you and your family
  • A health and lifestyle spending account
  • RRSP matching
  • 4 weeks of vacation to start and 5 weeks of vacation after 5 years with the company
  • Maternity and parental leave top-ups
  • Company summer and winter parties (that are fun to attend!)

Working Model and Office


  • A choice between a hybrid or remote working model
  • A headquarters office in downtown Victoria with healthy snacks and good coffee
  • High-end hardware and equipment, in the office or at home
  • Secure bike storage and showers for those that bike to work
  • Lunchtime yoga on Tuesdays and Thursdays

At VertiGIS, we are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels safe, respected, and valued. We encourage everyone who is interested in the role, regardless of race, ethnicity, religion, sex, gender, sexual orientation, disability status or age, to apply. Unique perspectives and experiences are what make our teams strong!


If you self-identify as having a disability, please let us know how we can best assist you. Accommodation is available upon request at any time during the recruitment process.


VertiGIS Compensation Philosophy


At VertiGIS, we strive to offer competitive total compensation packages that include both direct and non-direct compensation such as salary, health care and retirement benefits, variable/incentive pay, paid time off, and other benefits and perks.


Our job postings reflect the expected pay or pay range for each position in alignment with our compensation philosophy and salary budget. This reflects what we feel is competitive based on the profile of candidate we are seeking. The background, experience, and skill set we are seeking will be outlined in the role requirements.


We strive to have a comprehensive approach to compensation and ensure that employees are paid based on the value they bring to the company.


We’re a great place to build your career.


Our colleagues are great people and make our company the kind of place we enjoy coming to every day. We reward top performers and stay true to our core values. Since 1999, we’ve built our business based on steady, sustainable growth – we’re still growing and our future is bright!


Note:
To avoid potential formatting issues, we require that you submit your resume and cover letter as PDF files.

Note: We use a recruitment tool to reach out to candidates so please check your inbox to ensure our emails are not being filtered as "Social" or "Promotions" (our provider has been notified).

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