- Meets the total needs of all customers. Acts in a polite and courteous manner at all times in every customer interaction.
- Continuously strives to develop and enhance profitable customer relations through prompt follow-ups and uses of CHF relationship tools in accordance with CHF policies.
- Distributes mail and files paperwork in timely manner.
- Maintains high security of customer information, including names, contact information, and financial information to ensure compliance with Privacy Legislation.
- Processes customer payments and verifies balances on customer accounts.
- Assists with the printing of reports, such as Accounts Receivable, Finance Receivables, and Open Orders and various management reports.
- Assists with counting cash.
- Enters and maintains appropriate records in Storis.
- Performs account maintenance and clean up.
- Assists with customer sales when in-store traffic dictates.
- Assists in maintaining store presentation through light cleaning duties.
- Assists with the training of new store employees. This includes, but not limited to, assisting Retail Store Representatives with Storis.
- Proactively looks for ways to improve processes and services. As appropriate, implements these ideas.
- Assists in ensuring that the store is tidy and attractive.
- Proactively seek out and participate in personal development opportunities.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- Dental care
- On-site parking
- Paid time off
- Store discount
- Vision care
Work Location: In person
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