CPIC Operator - Records Reviewer (RCMP Support Services)

The “Natural Place to live, work, play and invest”, the City of Pitt Meadows is a picturesque community of just over 18,000 residents, boasting a small town atmosphere with all the urban amenities, beautiful outdoor environment and a great quality of life, located just one hour east of downtown Vancouver.

We acknowledge with respect and gratitude that the City of Pitt Meadows is located on the traditional, unceded territory of q̓ic̓əy̓ (Katzie) First Nation who were stewards of this land since time immemorial.

CPIC Operator - Records Reviewer (RCMP Support Services)

(CUPE Full-time, Regular)

Brand new detachment. Big community impact. We’re hiring civilian staff to help keep things running smoothly. Join the team behind the badge!

The City of Pitt Meadows is hiring a CPIC Operator/Records Reviewer to maintain information in the Police Records Information Management Environment (PRIME) as well as the CPIC terminal, to ensure accurate dissemination of information with the various policing databases. This is an exciting opportunity to join our new RCMP detachment and help build something great from the ground up.

Reporting to the Manager of RCMP Support Services, this position involves moderately complex work updating and maintaining CPIC entries while ensuring entries and information is accurate through routine audits; sending and receiving CPIC narrative messages and actioning messages appropriately; maintaining occurrence files in PRIME and assigning appropriate UCR codes in accordance to policy-reviewing Master Name Index (MNI) entries for duplication and discrepancies; performing switchboard and other front counter duties; and preparing dispatch tickets. This position exercises considerable independent judgement, while referring more complex issues to a superior who also reviews work for conformance and effectiveness. This is not just a job – it’s a legacy. Join the inaugural team of our newest RCMP detachment!

Regular working hours are Monday to Friday from 8:30am to 4:30pm with a 35-hour workweek. This position is anticipated to start in February/March 2026.

QUALIFICATIONS

• Completion of Grade 12, including or supplemented by Police related courses that may include PRIME, UCR and CPIC Query and CPIC Maintenance courses, plus sound related experience, preferably in an RCMP detachment; or an equivalent combination of training and experience.
• Sound knowledge of the procedures used in operator CPIC computer equipment, Master Name Index, and PRIME system.
• Sound knowledge of UCR and OSR code systems, and other applicable Federal and Provincial Statutes enforced by the RCMP.
• Working knowledge of the Criminal Code of Canada and other applicable statutes.
• Ability to prepare, maintain, process, and review a variety of materials to ensure requirement information is complete and accurate.
• Excellent communication and customer service skills, with sound knowledge of business English.
• Experience transcribing verbatim audio and/or video statements will be considered and asset.
• Ability to obtain and maintain an RCMP Security Clearance.
  • Please note, the ability to obtain and maintain RCMP Security Clearance is required by the start date, and is a condition of employment. If you have an active clearance, please indicate your HRMIS number on your application.

WHAT WE OFFER

• CUPE Pay Grade 15, Step 1 - $29.35 per hour (2024 rates).
• Substantial benefits package; including extended health, dental, eye, and paramedical coverage.
• Enrolment in our Municipal Pension Plan.
• Vacation matching may be available for candidates coming from a current unionized employer.
• Professional development opportunities and participation in the City’s continuous learning, education, and development programs.
• Free gym membership.
• Free employee parking.
• An excellent opportunity to be a part of something new and help shape the future of policing in the City of Pitt Meadows!

READY TO APPLY?
Submit your application package (PDF format preferred) to the link below including:

• Cover letter
• Resume
• HRMIS number

To apply and view a complete job description visit our website.

Closing date: Monday, August 18th, 2025 at 11:59pm

Qualified applicants are encouraged to apply immediately, as shortlisting may be conducted during the posting period.

The City of Pitt Meadows is an equal opportunity employer and welcomes applications from all qualified individuals. We thank all applicants for their interest in this position; however, only those selected for an interview will be contacted.

We support a diverse workforce and encourage inclusion in the workplace. We welcome applications from people from all backgrounds. If you are an applicant with a disability that requires a reasonable accommodation during the recruitment process, you can contact our accessibility representative at [email protected]. Our inclusion, diversity, equity and accessibility strategy is on our website with more information: Equity, Diversity and Inclusion | City of Pitt Meadows

Please note that employment with the City of Pitt Meadows is subject to the receipt of a satisfactory RCMP Security Clearance.