Building Service Maintenance Person

Housing Services

Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high-quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

At Niagara Region, we value diversity - in background and experience. We are proud to be an equal opportunity employer. We aspire to hire and grow a workforce reflective of the diverse community we serve. By doing so, we can deliver better programs and services across Niagara.

We welcome all applicants! For more information about diversity, equity, and inclusion at Niagara Region, Diversity, Equity and Inclusion - Niagara Region, Ontario or email related questions to [email protected]. To send input on reducing barriers in the current hiring process, please email [email protected]

For the Region's full employee equity statement, Working at Niagara Region - Niagara Region, Ontario.

Don’t have every qualification?

You may be hesitant to apply if you do not have every qualification listed in the posting. While specific qualifications are important for certain roles, we invite individuals from diverse backgrounds and varying levels of experience and education to apply. Our recruiters will evaluate your suitability for the role.

Please note that for unionized roles, we must follow collective agreement requirements. However, we encourage all interested candidates to submit their applications. We believe success in a role can extend beyond meeting every single requirement.

JOB SUMMARY

Responsible for maintaining buildings and equipment through a comprehensive preventative maintenance plan which extends the life of the equipment and limits the number of after hours and maintenance issues. Performing minor and routine repairs, completing unit inspections, and general on-site and/or in-office administrative support for maintenance.

QUALIFICATIONS

EDUCATION

• Completion of Grade 12 or equivalent combination of education, training, and experience
• Certificate from a college program in Building Environmental Systems or other related fields is preferred
• Additional college courses in electrical, plumbing, H.V.A.C. and/or other technical areas are preferred

KNOWLEDGE/EXPERIENCE

• At least 1 year in electrical, plumbing, H.V.A.C. and/or a related field
• Must possess a working knowledge of plumbing, gas-fired boilers, and domestic hot water systems
• At least 3 years of experience working with H.V.A.C. systems, work order management/preventative maintenance systems, or other related fields is preferred
• Knowledge of various codes, including Residential Tenancies Act, Housing Services Act, and Fire Code and Building Code is preferred

SKILLS

• Must have computer skills such as word, excel
• Excellent verbal and written communication skills
• Excellent social skills and an ability to effectively manage and build relationships with difficult clients
• Bilingual English and French preferred

SPECIAL CONDITIONS

• In accordance with the Corporate Criminal Record Check Policy, the position requires the incumbent to undergo a Criminal Records Check and submit a Canadian Police Clearance Certificate for the vulnerable sector.
• Requires a valid class G license and use of a vehicle

RESPONSIBILITIES

1. Conducting comprehensive preventive maintenance inspections and repairs while following a scheduled maintenance program, as well as general repairs as required, including but not limited to: (60% of time)

• Completing general repairs, including electrical, appliance, heating system, painting, plumbing, carpentry, door hardware, drywall repair, window/screen repair, flooring repair, and other required maintenance
• Conducting visual inspections of equipment/building envelope and interior for defects
• Creating work orders within the Yardi application for subsequent repairs/replacement
• Transporting equipment, supplies, and tools to various housing communities for use
• Tracking inventory of maintenance supplies and purchases as required
• Light janitorial duties

2. Assisting both Property Administrators and the Assistant Property Administrator with unit inspections, including but not limited to: (15% of time)

• Identifying possible repairs required, potential fire hazards, functionality of smoke detectors
• Liaison with tenants and community partners reporting to their supervisor as needed
• Front line NRH representative in our housing communities

3. Conducting on-site miscellaneous tasks, including delivering unit access notices to tenants, providing unit access to contractors and/or staff, and conducting unit showings for potential tenants, as required. (15% of time)

• Coordinating repairs with contractors and reviewing work

4. Provides general administrative support for maintenance logistics, including the necessary paperwork, maintaining the tracking system, and scheduling of unit visits, including but not limited to: (10% of time)

• Completing and processing work orders, credit card bills and expenses (i.e. mileage)
• Keeping preventive maintenance programs and building profiles updated as well as Yardi
• Coordinating and scheduling with potential tenants, contractors or other staff
• Using the Yardi work order application and other systems as necessary including building automated systems

5. Complete backup coverage for other BSM portfolios

6. Additional duties as assigned

Currently scheduled 8:30a.m. - 4:30p.m.

Uncover the wonder of the Niagara Region and join a team dedicated to meeting tomorrow’s challenges TODAY!

Let us know why you would be an excellent team member by submitting your online application.

We thank all candidates for their interest however, only those candidates selected for an interview will be contacted.

If you require an accommodation for the application process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, the alternate formats for contacting us are as follows:

• Email: [email protected]
• Phone: 905-980-6000 or 1-800-263-7215
• Bell Relay: 1-800-855-0511
• In-person: Sir Isaac Brock Way, Thorold, ON L2V 4T7 – Human Resources Department