Who We Are
BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at www.bgis.com
SUMMARY
The Technician IV holds a provincially issued Certificate of Qualification in which the work will be performed and has passed any required exams. His mandate is to manage the facility's systems, perform preventive maintenance work and provide routine and on-demand services on the mechanical and electrical equipment and systems of the assigned facilities, according to company policies and professional certification requirements. The Technician IV is also responsible for performing work according to defined practices and procedures and meeting internal and external requirements, including environmental, health and safety, and fire safety requirements.
At this position level:
- Performs preventative and corrective maintenance on facility mechanical and electrical equipment and systems
Trades certification or license in one or more of the following - required:
- Journeyman level Refrigeration license. Gasfitter I & II license in addition to a refrigeration license, an asset.
- Journeyman level Electrical license
- Journeyman level Plumbing license
- Journeyman level Millwright license
KEY DUTIES & RESPONSIBILITIES
Subject to legislative licensing requirements and company policy:
- Performs work in accordance to established processes and practices
- Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection
- Performs regular facility, facility mechanical and electrical equipment and systems monitoring and inspection, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
- Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair.
- Monitors assigned facility by conducting facility walkthroughs, mechanical and electrical equipment and system monitoring and inspection
- Maintains, troubleshoots and repairs mechanical and electrical building systems and equipment
- Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical and electrical equipment and systems
- Records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements
- Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database. Initiates documents to obtain formal approval of work required.
- Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documentations are maintained.
- Participates in and assists with facility-related projects.
- Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
- Maintains all assigned tools and arranges for repair and replacement where required.
- Submits all expenditures on a timely basis
- Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.
- Other duties as assigned.
Work Requirements
- Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise.
- Must be willing to wear personal protective equipment
KNOWLEDGE & SKILLS
- More than 3 years up to 5 years of facility operations and maintenance work experience
- High school diploma plus trades training, certification or licensing
- Strong ability to adhere and to properly execute processes and practices relating to facility operations and maintenance
- Ability to maintain, troubleshoot and repair mechanical and electrical building systems and equipment
- Strong building mechanical and electrical equipment and system troubleshooting and resolution skills
- Current knowledge of fire, life, safety and building codes and standards and ability to research and apply related codes and standards
- Possesses a strong environmental, health and safety mindset. Strong ability to perform work in a safe manner
- Strong client-service orientation along with a high sense of urgency
- Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!
