About Us:
At Aviation and Airport Services (AAS) Canada we carry a global flag for aviation services here at home. AAS Canada combines world-class aviation support service experience with local market expertise. Our company is built on a rich 30-year history of diversified operational support services in Canada and incorporates global aviation leadership experience.
At AAS Canada the pillars upon which we have built our corporate vision align with the principals of global best practice in aviation support services:
· Efficiency in Service
· Excellence in Customer Experience Delivery
· Innovation
· Consistency
· Safety
· Value
No matter what the engagement, AAS Canada people:
· Are outgoing, engaging, empathetic and have integrity.
· Understand the big picture.
· Think critically and are action oriented.
· Are Knowledgeable and Capable
Above all else, AAS Canada believes in family values as a guiding principle. These values are central in the history and success of our company and will serve at the core of AAS Canada moving forward.
Job Description
Duties and Responsibilities:
· Manage the day-to-day operations for the contract of BCM Services and cart replenishment program.
· Ensure service-related procedures and protocols are communicated to the team and are always accurate and kept up to date.
· Manage and monitor the daily provision of carts, Special equipment & pickup trucks.
· Work alongside, motivate manage and coach the BCM team members.
· Ensure service delivery to stakeholders, in accordance with service level agreements.
· Ensure that the team complies with all safety, security, quality standards and procedures.
· Report and investigate all incidents related injuries and take immediate corrective actions.
· Liaise with Human Resources manager in regard to employee issues, WSIB related injuries, general HR questions.
· Manage time and Attendance using the Nova Time application.
To be successful in this role you possess some or all these skills:
· A Diploma or Degree in a related field, or equivalent combination of education, training, and experience.
· Minimum 2 years prior management experience in aviation industry preferred, or proven experience in a management role within the Aviation Industry, or Transportation environment.
· You are Proficient in Microsoft Office (Excel, PowerPoint, Word).
· You have Excellent written and oral communication skills.
· Ability to manage a team of staff on rotating shifts.
· You are a team player; you know when your assistance is needed.
· You Champion Diversity.
· You have experience working in a Unionized Environment, understand the manager/employee roles, and are experienced with understanding and interpreting the CBA.
· You have strong Customer Service Skills.
· You have a flexible schedule.
Job Types: Full-time, Permanent
Pay: $50,000.00 per year
Benefits:
- Dental care
- Extended health care
- On-site parking
- Vision care
Work Location: In person
