Posting #25-061CU(E)
Audio Visual Technician II
Division of Medical Sciences Term, Full-time
(August 2025 to January 2026)
https://www.unbc.ca/career-opportunities/101846/audio-visual-technician-ii
Purpose
Reporting to the Director, Administration, Division of Medical Sciences, and working closely with the University of British Columbia’s (UBC) MedIT Provincial Core Technologies Team, the Audio-Visual Technician plays a pivotal role in providing technical support and guidance for a diverse range of technology, equipment, and services to the faculty, staff, and students of the Division of Medical Sciences (DMS). The primary objectives involve facilitating the use of information technology resources, audio-visual tools, and videoconference facilities for teaching, research, and administrative functions.
Responsibilities
- Setting up and operating video conference equipment, supporting and monitoring video conferences both locally and from multiple locations;
- Providing technical advice and support in classrooms, and offering training on various devices and equipment to users;
- Managing, processing, editing, and troubleshooting recorded video conferences while overseeing user and folder management on recording platforms such as Panopto, Kaltura, etc.;
- Utilizing the Service NOW ticketing software to create and manage service tickets for video conferencing, recording management, Zoom, Microsoft Teams, and in-room issues and inquiries;
- Testing, implementing, and deploying new hardware, firmware, software, and security updates, ensuring proper functionality;
- Troubleshooting and maintaining various software, hardware, peripheral equipment, and related classroom technologies;
- Maintaining and updating vendors list, inventory, and warranty records, fostering positive relationships with vendors for necessary support;
- Staying updated with evolving technologies relevant to the program, and enhancing technical certification and education as needed;
- Acting as the initial contact point for local and remote UBC Faculty of Medicine users, providing remote/virtual troubleshooting assistance;
- Collaborating with technicians from multiple locations, participating in working groups to stay informed, and assisting in troubleshooting;
- Managing multiple projects simultaneously, including room/technology renewals, database management, audits, hardware replacement, etc;
- Adapting to a dynamic environment, accommodating changes in class schedules, instructors, room locations, and cancellations; and
- Providing out of town support for external DMS campuses / locations such as University Hospital of Northern British Columbia (UHNBC), Kysen Regional Hospital (KRH) and Fort St. John (FSJ) and the occasional need to travel to them.
Qualifications
The successful candidate will possess a 2–3-year diploma in Information Technologies, Telecommunications, Networking, or an equivalent qualification significant from a recognized ASTTBC accredited program together with a minimum three years of related work experience preferably in a postsecondary or corporate environment.
To Apply
The University of Northern British Columbia is committed to employment equity and encourages applications from the four designated groups (women, Indigenous peoples, persons with disabilities, and members of visible minorities) as well as the 2SLGBTQ+ communities and individuals with intersectional identities.
Persons with disabilities, who anticipate needing accommodation for any part of the application and hiring process, may contact UNBC Health & Wellbeing at [email protected]. Any personal information provided will be maintained in confidence.
Please forward your resume and proof of education (e.g. copy of transcripts or copy of degree/diploma) and include the competition number #25-061CU(E) in the subject line to:
Human Resources
University of Northern British Columbia,
3333 University Way, Prince George, BC
Email Submissions: [email protected]
Inquiries: (250) 960-5521
For information including application instructions, please see the below link to the job posting.
https://www.unbc.ca/career-opportunities/101846/audio-visual-technician-ii
Job Type: Fixed term contract
Contract length: 5 months
Pay: $62,644.40-$65,228.80 per year
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
