Driven Brands™, headquartered in Charlotte, NC, is the largest automotive services company in North America, providing a range of consumer and commercial automotive services, including paint, collision, glass, vehicle repair, oil change, maintenance, and car wash. Driven Brands is the parent company of some of North America’s leading automotive service businesses including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Driven Brands has approximately 4,800 locations across the United States and 13 other countries, and services tens of millions of vehicles annually.
JOB DESCRIPTION:
Uniban Canada, a part of the Driven Brands family of automotive aftermarket franchise brands, is a leading technology-based provider of automotive glass repair, replacement and ADAS calibration services for vehicle owners, fleets and insurance carriers. Founded in 1977, Uniban Canada also offers technology-enabled glass claims management services for insurance carriers.
Uniban Canada today has the largest network of installers with more than 320 service centres and 300 mobile units. Our network of franchises, banners, and authorized agents is connected by the corporate objectives and the shared values of customer satisfaction and superior customer experience.
As a Uniban Canada Assistant Glass Shop Manager, your job will include:
Recruiting, interviewing, onboarding, & training new Glass Techs and Customer Service Reps
Creating employee schedules & submitting payroll
Controlling inventory: Conduct End of Period (EOP) and End of Year (EOY) inventory
Balance registers, close out invoices, and make bank deposits
Placing product orders and physically restocking inventory as necessary
Understanding the shop’s financials to drive results and utilize budget wisely
Conducting quarterly employee evaluations
Supporting other team members with duties such as responding to customers questions and repairing glass
Providing excellent customer service
All our Assistant Shop Managers need to meet the following requirements:
1+ Year(s) of automotive glass installation experience recommended
Must have a valid driver’s license
Must be able to maneuver around vehicles to position yourself safely during installations
Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling, and turning
Capable of working any day of the week including Sundays and work in hot/cold weather conditions
Must be able to lift up to fifty (50) pounds
Basic computer skills: ability to use a keyboard and a mouse to correctly collect and enter information into a point of sale system
Exceptional customer service skills
Attention to detail
Ability to communicate clearly and effectively with customers and team members
Comfortable working in fast-paced environment while managing multiple tasks to accomplish goals
Motivated self-starter who is willing to work independently and with teams
Driven Brands, headquartered in Charlotte, NC, is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash. Driven Brands is the parent company of some of North America’s leading automotive service businesses including Take 5 Oil Change, Meineke Car Care Centers, Maaco, 1-800-Radiator & A/C, and CARSTAR. Driven Brands has more than 4,300 locations across 15 countries, and services over 50 million vehicles annually. Driven Brands’ network generates more than $1 billion in revenue from more than $4 billion in system-wide sales. For more information on the power of Driven Brands, visit DrivenBrands.com.
