The Role:
Join our fast-growing team as a Call Booker, responsible for contacting homeowners who signed up for a free in-home water test at Home Depot. You’ll schedule appointments, confirm upcoming visits, dispatch field staff, and support general office operations.
This role is critical to our success — you’re the bridge between our sales teams and happy customers!
What You’ll Do:
- Call Home Depot leads to schedule free water tests
- Confirm daily appointments and handle last-minute changes
- Assign and dispatch appointments to reps
- Maintain CRM records
- Support office tasks such as filing, data entry, and customer follow-up
What We Offer:
- Competitive hourly wage (based on experience)
- Bonuses for performance
- Team culture: supportive, fast-paced, and collaborative
- Company events: seasonal outings, team dinners, performance-based rewards
- Opportunities for advancement and expanded roles
- Training provided: Great for entry-level candidates with phone confidence
What We’re Looking For:
- Confident phone presence and clear communication
- Organized and reliable with strong attention to detail
- Tech-comfortable (CRM, Google Sheets, etc.)
- Positive attitude and ability to work under pressure
- Previous office or call center booking experience
Perfect for:
- Admin or call center pros looking for a more meaningful role
- Confident communicators ready to help customers
- Individuals who want to grow into leadership or operational roles
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Expected hours: No less than 20 per week
Additional pay:
- Bonus pay
Benefits:
- Company events
- On-site parking
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
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