Description
Armour Transportation is looking for a Shift Dispatcher based out of our Moncton, NB location.
Are you someone who loves keeping things moving and running smoothly? Join our team as a Shift Dispatcher, where your ability to solve problems, think on your feet, and communicate clearly will make a real impact every day! In this fast-paced and dynamic role, you’ll work closely with internal teams, drivers, and customers to ensure equipment and freight are where they need to be—safely, efficiently, and on time. This is a great opportunity for someone who enjoys being at the center of the action and driving operational success.
Schedule: 2/2/3
Key Responsibilities:
- Collaborate with teams across departments, terminals, and customers to overcome logistical challenges and keep freight and equipment moving.
- Communicate directly with drivers, providing them with everything they need for successful job completion.
- Support internal planning and revenue operations, especially when unique circumstances arise.
- Coordinate equipment usage and maintenance, always looking for ways to minimize empty miles and boost efficiency.
- Participate in team meetings, training sessions, safety briefings, and company events.
- Assist drivers in planning vacation coverage and ensure visibility plans are kept up to date for supervisors.
What We’re Looking For
Working Conditions:
- Thrive in a high-energy, fast-paced setting where no two days are the same.
- Comfortable working a 2/2/3 schedule with 12-hour shifts (7:00 AM – 7:00 PM).
- Ability to handle high volumes of communication through email, phone, and satellite messaging with confidence and professionalism.
Essential Competencies:
- Top-notch time management—you know how to juggle priorities and meet deadlines.
- A self-starter with a sharp, analytical mind and solid decision-making skills.
- Natural communicator and team leader who keeps things moving and people informed.
- Creative problem solver who stays calm under pressure and works toward win-win solutions.
Technical Skills:
- Experience with the TruckMate system is an asset.
- Proficiency in Microsoft Office, with the ability to prepare reports in Word and Excel.
- Confident with general computer use and quick on the keyboard.
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