About Us:
Alternatives Funeral & Cremation Services® is a leading professional funeral home and event planning business, proudly serving Western Canada since 1992. Our mission is to provide a comfortable, affordable, and practical alternative to traditional funeral services. As the largest independently owned funeral home in Western Canada, we take pride in our attention to detail, quality service, and commitment to our community.
We are currently seeking an Administrative Assistant to join our Aldergrove team. This is an exciting opportunity for a professional who thrives in a dynamic, detail-oriented, and customer-focused environment.
Role Overview:
This position is pivotal to our operations and involves handling time-sensitive and confidential matters with professionalism and discretion. The Administrative Assistant will collaborate closely with the senior administrative assistant and our team of funeral directors.
Key Responsibilities:
Answering telephones and directing calls to the appropriate team members.
Welcoming clients, managing reception, and coordinating client appointments.
Processing funeral arrangement files, including liaising with doctors’ offices, registering deaths with Vital Statistics, and completing required paperwork.
Creating and proofing memorial service folders using Microsoft Publisher and templates.
Communicating with clients via phone and email to gather information and provide proactive follow-ups.
Assisting with general administrative tasks to support the team.
Qualifications & Skills:
Minimum 5+ years of administrative experience in a professional setting.
Advanced proficiency in Microsoft Office (Word, Excel, Outlook, Publisher) and Google Apps (e.g., Sheets).
Strong organizational and time-management skills, with the ability to prioritize tasks independently.
Quick decision-making abilities, sound judgment, and analytical thinking.
Exceptional interpersonal and customer service skills.
Professional demeanor, problem-solving mindset, and high attention to detail.
What We Offer:
- Competitive salary, commensurate with experience.
- Comprehensive benefits, including full coverage for extended medical, dental, and prescription drug premiums.
- A supportive and collaborative work environment with opportunities for growth.
How to Apply:
If you are a motivated and detail-oriented professional ready to make a meaningful impact, we encourage you to apply. Please submit your resume and a brief cover letter detailing your suitability for this role.
Job Type: Full-time
Pay: From $22.00 per hour
Expected hours: 37.5 per week
Benefits:
- Dental care
- Extended health care
- Life insurance
- RRSP match
- Vision care
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
Work Location: In person
