25-148 Community Safety Officer

COMMUNITY SAFETY OFFICER

POSITION OVERVIEW

The City of Maple Ridge is seeking a passionate and experienced Community Safety Officer to become a vital part of our committed team. This isn’t just another job — it’s your chance to make a lasting impact on the safety, livability, and well-being of our community.

This role involves regulatory, inspectional, and investigational work enforcing municipal bylaws, with a focus on vulnerable populations affected by homelessness, mental illness, and drug addiction. The position includes investigating complaints, conducting inspections, issuing warnings or violation notices, and promoting voluntary compliance through mediation and outreach. The incumbent provides education, interprets bylaws, liaises with service providers, and may participate in joint patrols with the RCMP. The role requires frequent public interaction and collaboration with safety organizations, exercising independent judgment and discretion within established guidelines. Complex issues are referred to a supervisor for guidance and review.

Join us and be part of a team that values integrity, accountability, and community service. If you're ready to take the next step in your enforcement career with a progressive and community-focused municipality, we want to hear from you.

In This Role You Will:

DESIRABLE TRAINING AND EXPERIENCE

Completion of Grade 12 supplemented by courses related to the work and sound experience in inspectional and enforcement work, including experience working with the vulnerable public, or an equivalent combination of training and experience.

KNOWLEDGE, SKILLS, AND ABILITIES

Considerable knowledge of the regulations, policies and functions of the department.
Considerable knowledge of the bylaws, statutes and applicable regulations.
Considerable knowledge of the various types of business operations and licensing fees.
Sound knowledge of the legality of various types of evidence.
Sound knowledge of the geography and street locations in the Municipality.
Sound knowledge of provincial court procedures and rules of evidence.
Considerable knowledge of the various types of business operations and licensing fees.
Considerable problem-solving skills.
Considerable knowledge of social safety challenges related to the work.
Ability to investigate complaints, enforce by-laws and regulations with tact, impartiality, firmness and use of sound judgement.
Ability to interpret by-laws and regulations to the public and to communicate effectively orally and in writing.
Ability to connect the public with available resources and services and provide information and assistance to those struggling with homelessness, mental illness and drug addiction with compassion, while encouraging voluntary compliance.
Ability to prioritize calls, respond to complaints and concerns and schedule workload to meet deadlines.
Ability to gather evidence and prepare information for prosecution and to act as a witness in court.
Ability to establish and maintain effective working relationships with municipal staff, officials, business representatives, staff in other levels of government and the general public.
Ability to prepare a variety of correspondence and reports, research information and maintain files and records.
Ability to investigate complaints and enforce by laws and other regula¬tions with tact, impartiality, firmness, and the use of sound judgement.
Ability to establish and maintain effective working relationships with a wide variety of contacts, to obtain compliance and resolve conflicts.
Ability to prepare concise, factual reports, to maintain appropriate records, and to interpret specific bylaws, regulations and applicable rules to the public.
Ability to make recommendations regarding remedial or legal action concerning the enforcement of certain bylaws.
Ability to work outside in all types of weather, to walk long distances and to climb stairs.
Ability to lift heavy objects.
Skill in the use of software applications related to the work.

LICENSES & CERTIFICATES:
Class 5 Driver's License - Province of British Columbia
Occupational First Aid Level 1.

HOURS OF WORK:
Hours of work outlined herein are based on operational requirements and may be modified from time to time in accordance with Article 5.01 of the Collective Agreement.

As per the Letter of understanding Community Safety Officers shall work a compressed work schedule consisting of four 10.5-hour days inclusive of a 30-minute unpaid rest break for a total of 40 hours worked per week, presently defined by the four following shifts:

Shall work a weekly rotation alternating between day and afternoon shifts.
Wednesday to Saturday defined as:
Four (4) consecutive days worked
Three (3) days’ rest

Sunday to Wednesday defined as:
Four (4) consecutive days worked
Three (3) days rest

EQUITY STATEMENT

At the City of Maple Ridge, we are dedicated to cultivating an inclusive culture that actively values and embraces diversity. We strive to attract and retain a talented, diverse workforce that is broadly reflective of the community we proudly serve. Accommodations are available on request for candidates taking part in all aspects of the selection process by contacting [email protected].

WHAT WE OFFER YOU:

The City of Maple Ridge is a great place to work with competitive compensation packages that include the Municipal Pension Plan, a strong employee wellness program and the opportunity for professional career growth and professional development. If you want to help shape a growing community in a municipality that strives for service excellence, then this is the position for you.

We thank all applicants for their interest, however, only those under consideration will be contacted.