Site Supervisor
Ricoh is currently looking for a career-oriented individual to help supervise the day-to-day operations of specified 1-3 person site. The Site Supervisor is the point person on site for client issues and contract compliance. In this position you will be responsible for developing, implementing and reviewing related procedures, invoice accounts, interacts with client, assist in maintaining acceptable profit levels and ensures client expectations are met.
RESPONSIBLILTIES:
- Supervising all account operations including personnel, service vendors and operational systems
- Functions as an OnSite Service Specialist or other operations worker
- Handles formal contact with the client on a daily basis
- Provides training on workflow and machine operations when necessary
- Ensures payroll accuracy by overseeing and correcting all time sheets
- Achieves shift profitability in the area of cost of goods by effectively supervising the shift in the use of company materials and supplies
- Ensures the quality of operations for shift by assisting in the achievement of goals in Audit and deadline compliance
- Meets quality and deadlines standards by the effective use of job scheduling practices
- Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their work
- Facilitates resolution of issues concerning pricing, orders and invoicing by interacting and communicating with sales department
- Ensures all direct reports execute objectives by the use of a developmental plan
- Maintains positive internal working relationship with all department employees by communicating in a professional manner
- Completes site reports and other paperwork on time and accurately
- Possesses ability to manage financial results by interpreting projecting, managing declining balances and reconciling profit and loss statement
- Responsible for managing P-L
- Perform other duties as assigned
QUALIFICATIONS
EDUCATION & EXPERIENCE:
- Required high school diploma or equivalent
- 2 + years of experience in a related field
SKILLS:
- Prior Supervisory/Management experience preferred
- Requires intermediate to advance Microsoft Office experience
- Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 pounds
- Excellent interpersonal skills with the ability to quickly develop business relationships
- Requires experience in setting goals be defining and prioritizing specific, realistic objectives
- Excellent communication skills both verbal and written