Company Overview
Ri-Go Lift Truck Ltd has been servicing the Ontario and Quebec markets since 1977, providing top-notch material handling solutions. Our mission is to ensure customer satisfaction through quality service and a comprehensive range of equipment offerings.
Summary
We are seeking a dedicated Service Administrator to join our team in Vaughan, Ontario. In this role, you will play a crucial part in supporting our operations and enhancing customer satisfaction by managing administrative tasks efficiently.
Responsibilities
- Manage daily administrative operations to ensure smooth workflow.
- Provide exceptional customer service by addressing inquiries and resolving issues.
- Maintain accurate records and data entry for service requests.
- Utilize SoftBase for documentation and reporting.
- Organize files and manage office supplies efficiently.
- Assist with scheduling appointments and coordinating service activities.
- Collaborate with team members to improve processes and enhance customer experience.
- Qualifications
- Proven experience in an office environment with strong clerical skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent organizational skills with attention to detail.
- Strong customer service orientation with effective communication skills.
- Ability to handle multiple tasks simultaneously in a fast-paced environment.
- Familiarity with SoftBase is an asset but not mandatory.
- Previous experience in a similar administrative role is preferred.
Call-To-ActionIf you're ready to contribute to a dynamic team that values quality service, we invite you to apply today and help us elevate our customer experience!
Job Type: Full-time
Pay: $45,000.00-$55,000.00 per year
Benefits:
- Company events
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Work Location: In person