Job Overview
We are seeking a dedicated and organized Receptionist/Secretary to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires a proactive individual who can manage multiple tasks efficiently while maintaining a professional and friendly demeanor.
Duties
- Answer and direct phone calls and emails professionally
- Schedule and confirm customer appointments
- Greet customers and assist with inquiries
- Maintain accurate customer records and repair orders
- Process invoices, payments, and basic bookkeeping tasks
- Keep record of office and shop supplies as needed
- Communicate effectively between customers and mechanics
- Keep the office area clean and organized
- Proofread documents for accuracy and clarity before distribution.
- Maintain organization through effective filing systems and inventory management
- Collaborate with team members to ensure smooth office operations.
Skills
- Exceptional phone etiquette and customer service abilities.
- Strong communication and interpersonal skills
- Strong computer literacy with the ability to learn new software quickly.
- Strong typing skills with a focus on accuracy.
- Strong math skills when processing payments.
- Excellent organizational skills with attention to detail.
- Effective time management skills to prioritize tasks efficiently.
- Bilingual abilities are a plus for effective communication with diverse clientele.
- Basic understanding of automotive terminology is a plus
Requirements:
- High school diploma or equivalent
- Previous administrative or receptionist experience preferred
- Professional appearance and positive attitude
Job Type: Part-time
Pay: From $17.20 per hour
Expected hours: 20 – 35 per week
Benefits:
- On-site parking
Ability to commute/relocate:
- Mississauga, ON L5T 1A3: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- What languages do you speak?
Work Location: In person