Job Overview
We are seeking a dynamic and experienced Retail Sales Supervisor to lead our team in delivering exceptional customer service and achieving sales goals. The ideal candidate will possess strong leadership skills, a passion for retail, and the ability to manage daily operations effectively. This role involves supervising staff, managing inventory, and ensuring a positive shopping experience for our customers.
Responsibilities
- Supervise and train retail staff to ensure high levels of customer service and sales performance.
- Manage daily store operations, including scheduling shifts and overseeing cash handling procedures.
- Conduct employee orientation, training, and development programs to enhance team performance.
- Oversee inventory management, including stock levels, ordering, and merchandising displays.
- Utilize retail math to analyze sales data, manage budgets, and implement pricing strategies.
- Foster a positive work environment through effective team management and communication.
- Handle customer inquiries and resolve issues promptly to ensure customer satisfaction.
- Assist in recruiting new staff members through interviewing and onboarding processes.
- Maintain accurate records of payroll, bookkeeping, and administrative tasks related to store operations.
Skills
- Proven experience in retail management or supervisory roles.
- Strong negotiation skills with the ability to influence others effectively.
- Excellent communication skills, both verbal and written; bilingual or multilingual abilities are a plus.
- Proficiency in inventory control systems and point-of-sale (POS) technology.
- Solid understanding of retail sales principles, merchandising techniques, and marketing strategies.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Experience in cash handling and financial record keeping.
- Ability to work collaboratively within a team while also demonstrating leadership qualities.
- Familiarity with grocery store operations is advantageous but not required. Join our team as a Retail Sales Supervisor where you can make an impact on both our customers' experiences and your team's success!
Job Type: Full-time
Pay: From $22.80 per hour
Expected hours: 30 – 40 per week
Benefits:
- Dental care
- Extended health care
Work Location: In person
Application deadline: 2025-09-10
Expected start date: 2025-10-01