Sales/Optical Store Assistant

• MUST have an **updated LinkedIn profile with your picture**. Please provide the link. No need to send the resume.
• MUST have Canadian PR or a Citizenship
• MUST have minimum of 2 years continuous experience in retail sales, ideally in an Optical/Optometry practice.
• We are located at Markham/Scarborough border (Markham Rd & McNicoll Ave)
• http://www.eyetelligence.ca
• https://www.instagram.com/eyetelligenceinc
• http://google.eyetelligence.ca
• We do not hire students or part-time workers.
• We do not provide LMIA (sponsorship) to candidates.
• Must have great mathematical skills, computer, business writing and typing skills. You will be tested at the time of the interview.

Eyetelligence is dedicated to the community in providing a lifetime of quality and affordable eye care with professionalism, friendliness, and compassion. At Eyetelligence, patients are our prime focus. Eyetelligence fosters a culture of medical care excellence through technological advancement. Highly qualified, experienced, and skilled Physicians, Assistants and Trained Ancillary Staff deliver the required treatment and consultation with the ultimate precision, success, and patient satisfaction. All our eye care professionals stay at the forefront of technology and are committed to ongoing education. It is also our commitment to educate our patients on all their eye care needs. We strive to exceed our expectation!!

FULL TIME Sales/Optical Store Assistant

Job Description

• Your primary function: Optical Sales / Customer care.
• Assist with frame/Lens selection for the Rx prescribed by the physicians.
• Send the lens order to the labs and receive orders.
• Enter frame inventory in to the system.
• Create invoices based on services and products.
• Send electronic claims to the insurance providers and take payments from the customer.
• Ensure the payments from the insurance companies received and reconcile the invoices. Send the final invoice to the patient via email.
• Maintain the cleaning procedures and standards of the clinic.
• Be proactive to maintain the clinic inventory and order as needed.
• Answer incoming phone calls in a professional manner and book patients.
• Process all voicemails, emails, digital faxes, and other social media request, strictly following the clinic guidelines.
• Review the patients for the day to capture any useful information to create a great patient experience at our clinic.
• Greet patients in a friendly and professional manner while building rapport.
• Patient recall and book appointments.
• Insurance predetermination, reconciliation, and patient data validation. Ensure all the patient demographics portion of the EMR and patient’s insurance information are up to date prior to their visit.
• Send appointment reminders via SMS, email, and phone calls.
• Check in patients when they arrive.
• Clearly communicate service fees to patients at the time of booking, at the time of appointment reminder and again at check in.
• Ensure all required forms are properly filled by the patient and are attached to the patient record under proper classifications.
• Transfer and document the medical and other information of a patient to the proper fields under the EMR patient record.
• Schedule follow up appointments as per the doctor’s instructions.
• Process all specialist appointments and communicate to the patients using the established process.
• Participate in personal and team development training and initiatives including staff meetings, continuing education, and conferences.
• Establish and maintain effective working relationships with co-workers, leadership team, suppliers, and the public.
• Assist management and the physicians with their requests.

Compensation:

• Wage is dependent on the experience. $18-25 per hour.
• Sales bonus
• Late morning shifts (10am-6pm), Sun/Mon - Closed
• 4 day work week (35-40hours/week)
• Closed on every long weekend.
• 3 Paid sick days for the employees who are with us for more than a year.
• Medical benefits (starts after completing 1yr)
• Opportunity to develop a carrier in healthcare. All training and certifications required by Eyetelligence will be paid by Eyetelligence.
• Closed every year from Dec 24th-Jan1st. High performing employees who are with Eyetelligence for more than a year will be rewarded with full week of pay as Christmas Bonus.
• 2 weeks vacation to start. 3 weeks after 2 years.

Eyetelligence Inc. provided the following inclusive hiring information:

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Full-time

Pay: $18.00-$25.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Company events
• Dental care
• Employee assistance program
• Extended health care
• Flexible schedule
• On-site parking
• Paid time off
• Store discount
• Vision care

Application question(s):

• Are you located within 25km to the clinic?

Education:

• Secondary School (required)

Experience:

• Retail sales: 2 years (required)

Work Location: In person