Regional Cardiac Care Coordinator

Work Type: Temporary Part Time

Location: WRHN @ Queen’s Blvd (formerly St. Mary’s General Hospital Campus)

Home to seven regional programs and comprehensive health-care services, Waterloo Regional Health Network (WRHN, pronounced wren) is committed to meeting the current and emerging needs in Waterloo-Wellington and beyond.

WRHN is redefining the health-care experience through collaboration and innovation, addressing barriers to access, advancing care delivery, and setting new standards in compassionate, empowered community-driven health care.

At WRHN, every patient is at the centre of everything we do as we strive to improve lives, inspire healing, and build healthier, stronger communities. By listening to patients and partners, we strive to connect communities to the right care, at the right place, and at the right time.

Please Note: New employees must provide documentation/proof of COVID-19 vaccination status, a 2-step TB test, as well as proof of immunity to measles, mumps, rubella, and varicella (chickenpox) prior to their start date at Waterloo Regional Health Network (WRHN). New Employees will require clearance from Employee Health, Safety and Wellness before they are able to begin any position within WRHN.

Position Summary :

The Regional Cardiac Care Coordinator (RCCC) triages referrals for patients awaiting advanced cardiac procedures within the Cardiac Program. The RCCC facilitates review with cardiac physicians to provide appropriate and timely access to care. The RCCC communicates with physicians caring for patients awaiting cardiac procedures to provide direction and bridge care between referring sites and the Regional Cardiac Care Program. They are responsible for maintaining the waitlist for each procedure and monitoring the stability of patients while awaiting cardiac procedures. The RCCC ensures patients receive education about upcoming procedures. Patients and families are able to contact the RCCC for support while they wait. The RCCC ensures maintenance and accuracy of the provincial database for all patients awaiting advance cardiac procedures in Ontario.

Responsibilities:

• Triage regional referrals to facilitate timely access to cardiac services, review clinical information, communicate with referring and procedural physicians, prioritize urgency, plan daily procedural operations of the program
• Communicate with patients and family members to provide support and education while awaiting cardiac procedures
• Assist in the development, implementation and/or revision of program goals and program improvement projects. Participate in Quality and Operations committee meetings. Participate in additional meetings as required.
• Collect patient data, maintain provincial Cardiac database, review and report on procedural volumes, prepare monthly statistical data which helps guide program planning, participate in Ontario Health projects as required
• Adapt communication and interpersonal skills to deal effectively with patients and their families, co-workers, physicians, volunteers and others within our health care community.
• Demonstrate values and a commitment to foster a healthy, supportive work environment dedicated to delivering a high quality care experience through compassion, respect, inclusion, integrity, collaboration and innovation.
• Effectively apply organizational and time management skills to prioritize workload, to problem solve, and to adapt to frequent interruptions and change.

Position Requirements:

• Registered Nurse in good standing with the College of Nurses of Ontario
• BScN or equivalent
• Three (3) to five (5) years clinical cardiac experience in an Acute Care Hospital
• Strong planning, organizational, leadership and prioritization skills
• Demonstrated critical thinking and problem solving skills
• Proven ability to be extremely self-directed and self-motivated
• Demonstrated ability to work independently and in a team environment
• Committed to providing high quality patient-centred care
• Demonstrated effective written and verbal communication skills
• Proficient computer skills including Cerner, Microsoft Word, Microsoft Excel
• Successfully able to perform their function in accordance with prescribed standards that focuses on the priority of People Safety and the delivery of the highest standard of Quality Care.
• Demonstrate the physical and mental capabilities necessary for proper and efficient performance of the essential duties of the position.

Application Instructions:

EMPLOYEES OF LEGACY ST. MARY’S GENERAL HOSPITAL ARE REQUIRED TO SUBMIT THEIR APPLICATION ELECTRONICALLY USING INFOR.

As per the collective agreement, the internal recruitment process will be completed prior to the consideration of external applications.

Waterloo Regional Health Network is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment.

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. WRHN is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact Human Resources.

International Applicants

If you are seeking employment on a temporary work or study permit we recommend reviewing work permit restrictions as it applies to healthcare organizations in Canada. Individuals holding a work or study permit seeking employment in the healthcare sector may be required to complete additional steps in the process. This may also apply to current employees seeking renewal of their work permits. It is the accountability of the applicant and/or employee to ensure they are adhering to their specific work permit restrictions.

We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes.