Refugee Application Worker
(12 month contract)
JIAS Toronto is a not-for-profit corporation dedicated to helping immigrants with resettlement in the Greater Toronto Area. JIAS Toronto assists lawfully admitted immigrants and refugees in meeting basic financial, social, legal, and other requirements of immigration. We work to advance the well-being and social integration of newcomers by providing a full range of outreach, support, counseling, training, and referral resources.
We are seeking a Refugee Application Worker to guide families through the refugee application process. This role involves working with diverse stakeholders to review information draft compelling narratives to support the applicants' reasons for seeking refuge. This position is a contract position, offering flexibility to work both remotely and in person at the JIAS offices.
RESPONSIBILITIES:
- Offer guidance and support to families throughout the application process, ensuring they understand the requirements and procedures involved.
- Collaborate with refugee applicants, family members, and Constituent Group members to compile detailed information for the sponsorship application forms.
- Assist families in the collection of relevant information and documentation required to support their refugee applications.
- Analyze and verify the accuracy of the data collected.
- Aid applicants in drafting clear, concise, and compelling narratives that effectively communicate their reasons for seeking refuge.
- Perform program and country-condition research as required.
- Complete refugee applications within specified deadlines.
- Provide regular updates and progress reports to program leads.
- Stay up to-date on changes in immigration policies and procedures to provide accurate and timely information to applicants.
- Foster a supportive and inclusive environment for applicants from diverse backgrounds, demonstrating cultural sensitivity and understanding.
- Collaborate with legal professionals, community organizations, and governmental agencies to facilitate the application process.
- Participate in internal and external meetings.
- Other duties as assigned or required.
REQUIRED QUALIFICATIONS:
- Post-Secondary Degree or Diploma in Immigration law, or related field.
- Certified or working toward certification as an Immigration Consultant will be an asset.
- Experience in researching and interpreting provincial and federal rules, regulations, policies, and procedures will be an asset.
- Excellent oral, verbal and written English communication skills.
- Excellent attention to detail and multitasking skills.
- Excellent computer skills, including strong Microsoft Office.
- Excellent attention to detail and multitasking skills.
- Excellent computer skills, including strong Microsoft Office.
- Strong interpersonal, writing, and communication skills.
- Self-motivated and able to perform with minimal supervision.
- Fluency in languages such as Hebrew, Russian, Arabic, Tigrinya, Farsi, etc.
Job Status:
Contract - 12 months
Posting Date:
August 18, 2025
Classification:
Administration 3
Internal Close Date:
August 25, 2025
Start Date:
September 2025
External Close Date:
Until filled