Main duties and responsibilities:
- Greet and welcome all visitors, clients, vendors, and staff in a professional and friendly manner.
- Answer, screen, and forward incoming phone calls.
- Respond to general inquiries via email or in person.
- Provide accurate information regarding Weddingstar’s products, services, or departments.
- Receive and distribute incoming mail, packages, and courier deliveries.
- Learn and operate multiple specialized software systems to manage order and client information and data entry.
- Organize and maintain front office files and records.
- Assist with data entry tasks.
- Coordinate with the design or production team regarding customer orders.
- Process and check status of customer orders.
- Complete product returns
- Keep the front office, lobby, and meeting spaces tidy and presentable.
- Manage office supplies, stationery, and lunchroom items; reorder as needed.
- Maintain visitor logs and issue badges or access as required.
- Handle sensitive information (employee or client-related) with discretion.
- Complete shredding and recycling duties.
- Provide additional administrative support to the Customer Service Manager.
- Any other tasks asked of you within reason.
Skills and experience:
- High school diploma
- 1 – 2 years experience in a reception position considered an asset.
- Strong technological aptitude with the ability to learn and navigate specialized computer programs.
- Ability to adapt to a fast paced work environment, where daily tasks may change frequently given product shipment deadlines.
- Critical thinking and organizational skills.
- Ability to communicate clearly and effectively in written format through email and live chat.
Weddingstar Inc. thanks all applicants for their interest; however, only those being interviewed will be contacted.
Job Types: Full-time, Permanent
Pay: $15.00-$18.00 per hour
Benefits:
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Store discount
Application question(s):
- What hourly wage would you need to accept a position with Weddingstar? (Please note: failing to answer this question may prevent you from moving to the next step in the recruitment process)
- On a scale from 1 to 10 how comfortable are you using Microsoft Excel? (10 being an expert)
- Are you available to work 3-4 hours on Sundays if needed?
- Do you have reliable transportation to and from work? (Medicine Hat Transit is not available for pick up/drop off in Dunmore)
Experience:
- Reception: 1 year (preferred)
Work Location: In person