Ballad Group
Do you enjoy leading people to success? Do you have a passion to change lives through workforce development? Are you excited and passionate about insurance? If yes, apply now!
Ballad’s Workforce Development Division is hiring a new coordinator role for our Professional Insurance Careers (PIC) integrated training program. This program is an occupational skills training program with a focus in the Insurance industry. The objective of the program is to recruit, mentor and guide unemployed individuals who have a desire to rapidly re-integrate to the workforce, gain and maintain meaningful employment in the Insurance industry.
Ballad is an Alberta-based group of professionals, strengthening the communities in which we live and work. We provide services related to research, training, partnership development, process improvement, and full-scale implementation. Ballad listens first, provides exceptional quality and services, and we believe everything we do should have a positive impact.
The Opportunity
The Program Coordinator will have a vital role in Ballad’s PIC program, and we are looking for someone who is:
Accountable
- Deliver exceptional services
- Is committed to inclusion
Collaborative
- Build meaningful relationships
- Be a team player
Entrepreneurial
- Innovate and implement creative solutions
Plus, you need to be:
- Person-centric and flexible with an appetite for problem solving, engaging, and motivating others.
- Highly collaborative with history of engaging stakeholders and building productive relationships across a wide range of team members, community and employers
- Success focused with an unwavering commitment of ensuring people are supported to achieve their goals and realize success.
- Highly organized and engaged with the ability to manage multiple priorities, pivot directions as needed, respond to immediate need, and work in a high paced, dynamic environment.
- Responsive to individual situations and cultivate solutions that ensure the success of the clients, employers and program team
This position is:
- Located in Calgary’s downtown core and will work out of Ballad’s Training Centre
- In Office, Full Time
You want this position because you will:
- You will focus on recruiting 15 qualified participants, per cohort
- Assess individual needs of potential participants and lead participant intake
- Collaborate with team members to ensure that both the participants and facilitator have what is required for training on a daily to quarterly basis
- Create a safe and positive environment where participants can learn and grow
- Generate, foster and maintain professional contacts within the insurance sector with the focus on recruitment, work experience and job placement
- Coordinate all internal and external events to support recruitment, work experience and job placement opportunities
- Actively seek out positive solutions to solve challenges that arise
- Be diligent in completing reports and filing as per Ballad standards
- Enjoy communicating with potential participants over the phone, email, google meet and in-person
- Prepare and submit monthly reports on time and without error
- Be a highly professional, driven, charismatic, reliable, and confident individual who thrives under pressure
You are ready for this position because you have the following experience:
A professional with proven experience collaborating with unemployed individuals and groups, building and maintaining relationships with staff and external stakeholders, and recruiting participants from Calgary and area.
- Relevant post-secondary diploma or degree
- 1 to 3 years’ experience working in program coordination in education, non-profit or relevant industry is an asset
- Prior experience in placement and/or building customer relationships is preferred (an equivalent combination of education and professional experience will be considered)
- Working in Mobius is a benefit but not required
- Experience with pre-employment strategies and knowledge of the local labour market are considered assets
- Connections within the Insurance sector in Calgary would be awesome but not required
- Public speaking or group facilitation within a formal environment or on the job must be something you enjoy.
- Proven intermediate skill level in Microsoft Office and online database tools (Word, Outlook, PowerPoint, Excel)
- Intermediate skill level working in online database tools (monday.com)