Summary of Duties:
Working with the professional team, the Patient Service Partner participates in the caring of patients by providing a variety of support services to the team and patients. Participates as a member of the team in a manner that reflects the Patient Centred Care philosophy and mission of service and promotes and maintains good public relations with patients, visitors and Hospital staff. Patient Service Partner working in C4 will be required to assist with patient care; decontamination of patients care areas and equipment.
Qualifications/Skills:
Minimum Grade 11 or equivalent as recognized by the Province of Ontario Ministry of Education
PSW Certificate or completed the Sunnybrook PSP (formerly PSA) course required
Recent PSP experience required
Infection Prevention and Control Certificate required
Ability to read and write English
Two (2) years of related health care experience
Must be accustomed to high patient acuity
Excellent communication and interpersonal skills
Proven ability to work under pressure and to handle various tasks within a limited time frame
Flexibility and willingness to take direction
Must have attended WHMIS training
Must be prepared and able to use all personal protective equipment
Liaises with patients and visitors on a regular basis demonstrating excellent customer service