Home: The Palace
Location: Alexandria, ON
Position: Office Manager
Duration: Full-time, permanent

Southbridge Care Homes owns and operates several long-term care and retirement homes throughout many urban and rural areas across Ontario.
Since 1967, we’ve been building a foundation of innovation and success for operating long term care homes and retirement communities. We are redeveloping our communities so that we may continue to provide consistent, high-quality care for our residents now and in the future.
Reporting to the Executive Director, this role will assist with accounting and office related duties related to the operations and administration of the home and the staff.
The successful candidate will demonstrate flexibility, adaptability, and passion for senior care by delivering high-quality leadership support to our homes.

RESPONSIBILITIES:

• Providing exceptional customer service to residents, visitors, service providers and staff alike
• Be the first point of contact for incoming calls and visitors
• Recording details of financial transactions through Point Click Care (our electronic health record system)
• Preparing and submitting monthly billings to residents, government agencies and other third parties for payment processing
• Disbursing, balancing and replenishing facility petty cash funds and administering trust accounts for the residents in accordance with the Nursing Homes Act
• Preparing bank deposits and completing reconciliations for accounts
• Applying the rate reduction application process for residents
• Accounts receivable / collections and processing all vendor payables
• Payroll duties including data entry and preparing payroll for submission
• Other duties and tasks as assigned to help support the team as a whole

QUALIFICATIONS:

• Post-secondary certificate or diploma in Accounting, or a related course
• Post secondary education related to payroll administration or related experience is an asset
• 2+ years of office experience in a similar position with working knowledge of general office operations
• Experience in Long Term Care with utilization of Point Click Care is an asset but not required
• Bilingual, English/French is a strong asset
• Strong interpersonal and organizational skills, ability to work in a fast-paced environment and have exceptional time management skills

Southbridge’s mission is to operate a best-in-class portfolio of care homes and retirement communities that consistently deliver excellence in care and services in an economically sustainable manner.

We would like to thank all applicants for your interest in working as part of our team! Only those applicants selected to move forward in the recruitment process will be contacted.
Southbridge welcomes those applicants with disability related needs and those whom a need for accommodation in the recruitment process. Please provide notice of your need for accommodation to the hiring manager upon scheduling of an interview.

Note: At Southbridge, we care about your privacy and strive to protect Applicant Data throughout the recruitment process. To that end, information that we gather from applicants via job postings, is used solely for the purposes of recruiting and hiring.