Job Overview
We are seeking a dedicated and organized Client Coordinator to join our team. The ideal candidate will play a crucial role in ensuring smooth operations and providing exceptional customer service. This position involves managing client communications, supporting administrative tasks, and maintaining an efficient office environment. A strong background in office administration and customer service is essential for success in this role.
Duties
- Serve as the primary point of contact for clients, addressing inquiries and providing support.
- Perform data entry tasks accurately and efficiently.
- Manage filing systems to ensure easy access to important documents.
- Answer multi-line phone systems with professionalism and excellent phone etiquette.
- Assist with front desk operations, greeting clients and visitors warmly.
- Provide administrative support, including typing, proofreading, and organizing documents.
- Maintain client records and ensure all information is up-to-date.
- Collaborate with team members to enhance customer support services.
- Handle clerical tasks such as scheduling appointments and managing correspondence.
- Leverage experience in medical/spa or clinical settings to enhance client interactions.
Experience
- Proven experience in an office environment, preferably in a client-facing role.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Excellent typing skills with attention to detail for proofreading documents.
- Previous experience as a dental receptionist or in a medical office setting is a plus.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications.
- Demonstrated ability to provide outstanding customer service and support. Join our team as a Client Coordinator where you will contribute to creating a positive experience for our clients while enhancing your professional skills in a supportive environment.
Job Types: Full-time, Part-time
Pay: $18.00-$22.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Extended health care
- On-site parking
- Paid time off
Experience:
- Front desk: 1 year (required)
Language:
- Mandarin (preferred)
Work Location: In person