Job description:
The Medical Office Assistant is responsible for providing administrative support to ensure efficient operation of the medical office. This position is responsible for answering phone calls, greeting patients, scanning documents and filing paperwork. The position will also assist in the preparation of patients for their appointments. The ideal candidate for this role is self-motivated and has a strong interest in the Dermatology field.
Essential Duties:
- Greet patients and answer questions about services and programs.
- Provide support for patient care as required
- Perform intake forms and document patient history in EMR system.
- Scan documents into medical software.
- Schedule patient appointments and keep records of patient history.
- Maintain patient database in medical software.
- Perform office duties such as answering phones, greeting patients, etc.
- Optimizes physicians time by ensuring appointments are scheduled correctly
- Perform other clerical duties such as faxing documents, filing documents, scanning documents etc.
- Keeps the front desk area organized and clean.
- Keeps the medical office organized and stocked up to date in the medical office EMR system.
- Manage client referrals and patient information database
- Participate in monthly product training and customer service training as needed
Requirements:
- High School Diploma or equivalent
- MOA certificate from an accredited institution
- 1 + years proven clerical or customer service work experience
- posses excellent time management experience
- Knowledge of MS Office (Word, Excel, PowerPoint) and EMR system (Med access preferred)
- Knowledge of medical terminology is a plus but not required.
Job Type: Full-time
Pay: $18.00-$24.00 per hour
Expected hours: 36.7 per week
Benefits:
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care
Work Location: In person