We are looking for capable and motivated new faces looking to build a career at one of Canada’s premier legal transcription firms. Our comprehensive training program ensures our team members are comfortable and prepared for any challenges they encounter - our commitment to professionalism touches every facet of our business.
We have created a workplace culture that encourages development, and provides open communication to ensure that our team are working to their potential on a daily basis. We focus on providing an environment that improves employee health and well-being, reduces stress, and celebrates successes and accomplishments.
We are looking for an Administrator to join our Transcription Department based in Whitby. Working hours are 11 AM - 7 PM, Monday to Friday. Duties include (full training provided):
- Take transcript orders and send confirmation for same
- Assign transcript orders to typists appropriately according to current workloads and ensure confirmation of same
- Quality-check transcripts to ensure they meet our guidelines
- Communicate & coordinate with colleagues to ensure deadlines are met
- Track transcript orders by completing order form & entering data into company trackers
- Respond to client inquiries (email or telephone) politely, professionally, and in a timely manner
- Prepare & organize for following day to ensure you are aware of approaching deadlines
- Supports team by performing tasks related to organization and strong communication
- Maintains customer confidence and protects operations by keeping information confidential
- Any other general office and client service duties assigned
Successful candidates demonstrate the following key traits:
- Experience producing or managing legal transcripts or related legal administration experience serving as a legal assistant, clerk or paralegal
- Capable of multi-tasking
- Demonstrated ability to manage, track and organize workflow
- Strong listening and comprehension skills
- Client-oriented and demonstrates professionalism at all times
- Knowledge of appropriate software including: Microsoft Word, Excel, Outlook, and Adobe Acrobat
If you are tired of being underappreciated and are ready to build a career, this is the right environment for you!
Job Type: Full-time
Pay: $36,000.00-$42,000.00 per year
Work Location: In person