About Us
Part and Parcel is a small neighbourhood spot with a big heart. We’re known for creative, delicious, and thoughtful food, a relaxed unpretentious atmosphere, and warm, kind, and knowledgable service.
The Role
We’re looking for a Front of House Manager to lead our service team and keep things running smoothly. This is a hands-on position for someone who thrives on the floor, enjoys working closely with a tight-knit kitchen team, and wants to help create a positive, professional, and welcoming environment for both guests and staff.
You’ll be responsible for day-to-day FOH operations, serving, supporting the team, maintaining high service standards, and jumping in wherever needed. You’ll also have a say in shaping the service style, drinks program, and overall guest experience.
What You’ll Be Doing
- This is a hands on, floor lead position. Your shifts will be a combination of admin (roughly 10-15% of the time), and serving (85-90% of the time)
- Leading service and supporting the team.
- Hiring, training, and scheduling FOH staff
- Managing labour and keeping service efficient, without cutting corners
- Keeping the dining room clean, organized, and guest-ready
- Handling guest feedback with care and professionalism
- Updating menus and POS, and coordinating delivery platforms
- Ordering FOH supplies, including liquor and paper goods
- Managing social media posts and guest communication
- Working with the GM to develop and maintain the drink program
- Staying on top of VIHA and liquor board compliance
Who You Are
- You have at least 1 year of management experience in a similar setting.
- You have at least 2 years of serving experience with similar cuisine and similar level of service
- You’re calm, confident, and great with people
- You’re organized and proactive, with a knack for problem-solving
- You understand seasonal ingredients and love talking about food
- You have a solid foundation in wine and cocktail service
- You hold WSET Level 2 or equivalent wine knowledge
- You have a current Serving It Right certificate
- You value hospitality, teamwork, and creating a space that feels good to be in
- You’re available for a flexible schedule that includes evenings and weekends
What We Offer
- Extended health and dental benefits
- Free or discounted meals
- Employee discounts with other FourTop venues (Kanteen, Ottavio, Ferris, Swans)
- A collaborative team that values respect, creativity, and care
How to Apply
If this sounds like your kind of place, and your kind of job, send your resume and a short note about why you’re interested to Sergio, sergio@partandparcel.ca
Note: Applications without a cover letter or note will not be considered. Salary listed is inclusive of average tipout.
Job Types: Full-time, Permanent
Pay: $65,000.00-$75,000.00 per year
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- Store discount
Work Location: In person