Receptionist (Full-Time & Part-Time)
Location: Oakville, ON
Start Date: September 2025
Position Type: In-Person
Synergy Kids is a fast-paced, fun, and client-focused environment where families of children with special needs receive high-quality therapy services. We are looking for both a full-time and a part-time Receptionist to join our growing team!
Key Responsibilities
- Greet families and clients with professionalism and warmth.
- Open and lock doors for each client arrival and departure.
- Answer and direct phone calls, responding to inquiries with care and efficiency.
- Use Jane.app to record attendance, book, move, and cancel client sessions.
- Use of Jane.app to register new clients.
- Action client requests promptly and accurately using Jane.app, email and phone communication.
- Use Microsoft Excel and Word for administrative tasks for example, populating spreadsheets.
- Maintain clear communication with the reception team through phone and email.
- Assist with facility tidying tasks including mopping, vacuuming, and organizing as needed.
- Administrative support such as filing, photocopying, collecting consent forms from clients.
- Check and respond to voicemails daily.
- Provide occasional child supervision support for clients in waiting areas.
Qualifications
- Strong organizational skills and the ability to multitask in a busy environment.
- Excellent written and verbal communication skills in English
- Familiarity with Jane.app and Microsoft products, or willingness to learn.
- Resourceful and resilient when solving administrative challenges.
- Comfortable working with families of children with special needs.
- Physically able to assist with light cleaning and tidying tasks.
- Team player with strong collaboration skills—able to maintain clear and consistent communication between part-time and full-time staff.
Schedule & Availability
- Full-Time Role: Minimum of 4 shifts per week.
- Part-Time Role: Minimum of 2 shifts per week.
- All applicants must be available for at least one evening and one weekend shift per week.
- Synergy Kids is open Monday–Friday (8:45am–8:00pm) and Saturday–Sunday (8:45am–6:00pm).
- Flexibility in scheduling and start date available for the right candidate.
Who This Role is Ideal For
- Recent graduates, parents, or individuals looking to enter the autism services field.
- Those with an interest in special needs education or a desire to grow within the autism therapy industry.
- Applicants who thrive in a busy, fun, and professional environment.
Why Join Synergy Kids?
At Synergy Kids, we pride ourselves on offering premium autism intervention services in Oakville. Our receptionists play a key role in creating a welcoming environment and ensuring families feel supported every step of the way.
If you’re organized, client-focused, and eager to contribute to a collaborative team—we’d love to meet you!
How to Apply:
Please send your resume and a brief cover letter explaining why you’d be a great fit for this role to emily@synergykids.ca
Job Types: Full-time, Part-time
Pay: $17.20-$24.75 per hour
Expected hours: 6 – 40 per week
Benefits:
- Dental care
- Flexible schedule
- On-site parking
Application question(s):
- Have you ever used Jane.app or Microsoft Office products such as Excel or Word?
- Have you ever worked with families who have an autistic child?
- Do you prefer full-time or part-time employment?
- Can you work at least one evening shift (until 8pm) and one weekend shift (8:45am-6pm) on a weekend, every week?
Work Location: In person
Application deadline: 2025-09-25
Expected start date: 2025-09-15