Purpose of the Position:
Position Overview:
The Franchise Business Coach (FBC) plays a critical leadership role in upholding AFC’s brand integrity and operational excellence across all divisions. This role is responsible for ensuring strict compliance with AFC’s system standards, protecting the brand through quality assurance, and fostering a strong and loyal account base by promoting only approved products and services. This role will promote, develop, coordinate, and oversee all aspects of operations for a region. S/he will be working closely with Operations Excellence Specialists and franchisees in the Field Operation Dept. and will report directly to Franchise Business Manager.
Key Responsibilities & Duties
- To protect AFC brand by all division members in stringent compliance with AFC system standard.
- To build strong and loyal account base by offering only approved products and services.
- Review business operations for all concepts for all accounts. Discuss business operations, procedures and strategies to franchisees and field management.
- Manage and review scheduling for all field staff and Operations Excellence Specialists.
- Coordinate with Operations Excellence Specialists and marketing department with opening locations and new concepts possibilities.
- With all the responsibilities that AFCFC holds, communication and organizational skills are key skills to possess as a Franchise Business Coach.
- Focus on Operations Excellence Specialists and field staff training needs.
- Maximize sales and profitability.
- Communicate closely with Operations Excellence Specialists on all aspects of operations.
- Follow up on training with techniques and food safety guidelines.
- Make sure Operations Excellence Specialists are fully competent on Hot Foods Operations.
- Scheduling and maintaining proper inventory for operations.
- Make plans and set regional goals.
- Development of training program for Prospective Franchisees and Field staff to master the “Art of Cooking”.
- Manage and resolve operation’s critical issues (if necessary, including after hours, weekends, and holidays to ensure continuous business continuity and support).
- Occasional overseeing and evaluation of operations after hours.
- Consistently represent the company in the field by maintaining a neat, professional appearance in full compliance with the company's dress and grooming standards.
- Other job functions as neeeded.
Qualifications & Skills
- Must have previous experience in restaurant management and multi-line, preferably in sushi industry
- Experience in prepared packaged foods a plus
- Must be able to travel out of state for extended periods of time
- Minimum 4 – 6 years experience managing/supervising staff in a multi- unit environment
- Must be a team player
- Must have good communication skills, oral, and written
Physical Demands
- Prolonged periods standing and walking up to 8 hours or more
- Frequent bending, lifting, pushing, pulling of products, material, etc.
- Must be able to lift, up to 50 pounds at times.
About Zenshi:
Zenshi® is a privately held company based in Torrance, California. We offer competitive salaries and a comprehensive benefits package, including medical, dental, vision, life insurance, 401(k), vacation, and personal time off.
#AFCIndeed
Job Type: Full-time
Pay: $81,000.00-$85,000.00 per year
Benefits:
- Dental care
- Life insurance
- Paid time off
- Vision care
Education:
- Bachelor's Degree (required)
Willingness to travel:
- 50% (required)
Work Location: On the road