Overview
We are seeking a dedicated and experienced Food Service Supervisor to join our team. The ideal candidate will possess a strong background in food service and restaurant management, demonstrating exceptional leadership and customer service skills. This role involves overseeing daily operations, ensuring food safety standards are met, and providing a positive dining experience for our guests.
Duties
- Supervise and coordinate the activities of food service staff, ensuring efficient operations.
- Oversee food preparation and cooking processes to maintain quality and presentation standards.
- Manage point-of-sale (POS) systems, including cash handling and transaction accuracy.
- Train, mentor, and evaluate team members to foster professional development.
- Conduct interviews and assist in the hiring process for new staff.
- Ensure compliance with food safety regulations and proper food handling procedures.
- Maintain inventory levels and assist with ordering supplies as needed.
- Address customer inquiries and complaints promptly to enhance guest satisfaction.
- Collaborate with kitchen staff to ensure timely service during peak hours.
- Implement operational policies and procedures to improve efficiency.
Qualifications
- Proven experience in the food industry with a focus on restaurant management or hospitality.
- Strong knowledge of food preparation, cooking techniques, and kitchen operations.
- Experience with POS systems, particularly Micros POS, is preferred.
- Demonstrated supervisory experience with the ability to lead a team effectively.
- Excellent customer service skills with a passion for enhancing guest experiences.
- Familiarity with food safety standards and best practices in food handling.
- Previous kitchen experience is essential; barista experience is a plus.
- Strong leadership qualities with the ability to motivate staff in a fast-paced environment.
- Ability to work collaboratively within a team while managing individual responsibilities. Join us in delivering exceptional dining experiences while leading our dedicated team!
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 30 – 40 per week