About Us
CCBST is a leading private career college in Ontario dedicated to helping students achieve their educational and career goals. We are committed to providing excellent academic programs and personalized student support services across our campuses.
Position Overview
CCBST North York campus is actively seeking a Financial Aid Officer (FAO) to join our team. The successful candidate will be a detail-oriented, customer-focused, and financially savvy professional who enjoys working in a student-centered environment.
Key Responsibilities
- Provide financial counselling to students to help them access educational funding resources.
- Guide students through OSAP and other funding application processes.
- Collect tuition and courseware fees in an accurate and timely manner.
- Maintain and update student financial records in compliance with college and regulatory requirements.
- Deliver exceptional customer service and support to students throughout their financial aid journey.
- Assist with collections and payment follow-ups, as required.
- Collaborate with admissions and student services teams to ensure a positive student experience.
Qualifications
- 1–2 years of experience in customer service and financial services.
- Experience with OSAP and/or student funding processes is a strong asset.
- Previous experience in a Private Career College is preferred.
- Strong background in customer service and sales.
- Proficiency in MS Office (Word and Excel).
- Collections experience is an asset.
- Excellent communication, organizational, and problem-solving skills.
Job Type: Full-time
Pay: $35,500.00-$50,000.00 per year
Work Location: In person