Elders Support Responder

Openings: 1

Location: Fort Chipewyan, AB

Term: Permanent, Full-time

Job Summary:

Under the supervision of the Mental Health and Wellness Outreach Supervisor, the Elders Support Responder will be responsible in delivering immediate mental health and wellness outreach response to Elders in crisis. The ESR will conduct risk and safety assessments specific to mental health, conduct mental check-ins, offer support, and assist in developing after-care plans for members in alignment with cultural practices. The Elders Support Responder will also be a part of a collaborative team that will work closely with other community and external programs and resources to offer an integrated support model of services to our members. Supports a progressive team in delivering prevention interventions, programs and resources to Elders, children, youth and families.

Duties and Responsibilities:

• Provide short term individualized intervention and support which will include telephone and mobile outreach visits to members.
• Maintain client confidentiality in accordance with various legislations.
• Screen all calls for severity and follow risk assessment protocol.
• Provide crisis intervention, support, and resource referrals.
• Complete all documentation according to standards established by the or organization and legislation.
• Conduct mental health status, suicide assessment and intervention methods.
• Determine appropriate wellness support course of action for the client situation.
• Prioritize and delegate when faced with multiple demands.
• Establish positive relationships with other team members, supervisors, and community professionals and agencies in order to develop and implement client treatment plans.
• Perform other duties and responsibilities as assigned to support organizational objectives.

Qualifications and Skills:

• Completion of post-secondary education in the Human Services/ Health Sciences/ Psychology or related field.
• 1-3 years direct experience working within Mental Health and/or Crisis Response strategies.
• An equivalent combination of training and experience may be considered.
• Experience working in high stress environments.
• Experience in leading a team or in a coordinator role would be an asset.
• Knowledge of Cree and/or Dene language is considered an asset.
• Experience working with Indigenous communities is considered an asset.
• Trauma informed training considered an asset.
• Knowledge of local Indigenous cultures, ceremonies, and traditions is an asset.
• De-escalation skills are considered an asset.
• Mental Health First Aid an asset.

Requirements:

• Clear Criminal Record Check with Vulnerable Sector Check.
• Clear Child Intervention Record Check.
• Class 5 License with a clear Drivers abstract.
• Provide after-hours and/or on call response is required.
• Excellent written and verbal communication skills.
• Excellent time management skills and ability to multi-task and prioritize work.
• Problem-solving and conflict resolution abilities.
• Strong organizational and planning skills.
• Active listening and reflection skills are required.
• Demonstrates active self care practices and awareness.

Job Types: Full-time, Permanent

Benefits:

• Company pension
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Vision care
• Wellness program

Application question(s):

• We encourage applicants to self-identify to support our efforts to broaden the diversity of applications; however, responses are voluntary and are not necessary to have your application considered by ATC. For the purposes of employment equity, an Indigenous person is someone who identifies as First Nation, Inuit, or Métis. Based on this definition, are you an Indigenous person?
• We encourage applicants to self-identify to support our efforts to broaden the diversity of applications; however, responses are voluntary and are not necessary to have your application considered by ATC. For the purpose of employment equity, members of visible minorities mean persons, other than Indigenous peoples, who are non-Caucasian in race or non-white in colour. Based on this definition, are you a member of a visible minority?

Education:

• Secondary School (preferred)

Experience:

• Mental Health and/or Crisis Response: 1 year (preferred)

Willingness to travel:

• 50% (preferred)

Work Location: In person