Dental Administrative Assistant

Overview
We are seeking a dedicated and detail-oriented Dental Administrator to join our dynamic dental practice on a part-time basis. The ideal candidate will have strong organizational skills, excellent communication abilities, and prior experience with ABELDent software. As a Dental Administrator, you will play a key role in managing front office operations, ensuring efficiency, and creating a welcoming environment for our patients.

Duties

• Greet and assist patients, ensuring a friendly and professional first impression.
• Schedule and confirm appointments, managing patient flow through ABELDent.
• Maintain accurate and organized patient records within the software.
• Verify insurance information and assist with billing and payment processing.
• Answer and direct calls through a multi-line phone system while addressing patient inquiries.
• Support the dental team by coordinating patient care and administrative needs.
• Perform clerical tasks, including filing, scanning, and managing correspondence.
• Ensure compliance with privacy regulations (HIPAA/PHIPA) in all patient interactions and record-keeping.

Requirements

• Experience using ABELDent software is required.
• Previous experience in a dental or medical office setting is preferred.
• Familiarity with dental terminology, insurance, and billing processes is an asset.
• Strong computer skills, including Microsoft Office applications.
• Excellent interpersonal and communication skills with a focus on patient service.
• Ability to multitask and remain detail-oriented in a fast-paced environment.
• Bilingual candidates are encouraged to apply to enhance patient communication.

If you are passionate about dental care and eager to contribute to a supportive team environment, we encourage you to apply for this exciting part-time opportunity as a Dental Administrator.

Job Type: Part-time

Pay: $20.50-$24.00 per hour

Expected hours: 20 – 25 per week

Ability to commute/relocate:

• Waterloo, ON N2J 1P2: reliably commute or plan to relocate before starting work (required)

Experience:

• Dental Reception: 1 year (required)

Language:

• Arabic (preferred)

Work Location: In person